Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Work Availability
Hi, I’m

Laikyn Coursen

Lawrence,KS
Laikyn Coursen

Summary

Highly motivated individual with a strong work ethic seeking to excel in the field of geology. Current employer offers flexible hours, ensuring no job interference.

Overview

7
years of professional experience
3
years of post-secondary education

Work History

Eccentricity
Lawrence, KS

Assistant Store Manager
09.2022 - Current

Job overview

  • Provided training to new employees on company policies and procedures.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Maintained a safe working environment by enforcing safety regulations.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Walgreens
Lawrence, Kansas

Shift Leader
01.2018 - 08.2022

Job overview

  • Processed large batches of photos for print production using automated software tools.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed orders to restock shelves.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Education

Perry-Lecompton High School
Perry, KS

High School Diploma
05-2022

University of Kansas
Lawrence, KS

Bachelor of Science from General Geology
01.2022 - Current

Skills

  • Loss Prevention
  • Department Oversight
  • Business Development
  • Records Management
  • Customer Relations
  • Operations Oversight
  • Employee Coaching
  • Store Organization
  • POS systems operations
  • Store Opening and Closing
  • Sales Strategies
  • Assignment Delegation
  • Upselling and Cross Selling
  • Stock Rotations
  • Motivational Techniques
  • Display Setup

Accomplishments

  • Chancellor's Scholarship 2022-2024
  • Dean's Honor Roll 2022-2024
  • Topical winner and publication in the 2020 Just Poetry National Poetry Quarterly

Affiliations

Silverbackks Organization of Topeka

Volunteer Position | prepped and served food to children

Habitat for Humanity

Volunteer Position | organized and stacked floor tiles in the store

Leadership Conference completion through Blue Cross and Blue Shield

References

References available upon request.
Availability
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Laikyn Coursen