Resourceful Operations Administrator known for high productivity and efficient task completion. Possess specialized skills in project management, process optimization, and data analysis. Excel in time management, problem-solving, and communication, leveraging these soft skills to meet organizational goals and improve operational efficiency.
Coordinated onboarding process across multiple buildings to enhance staffing needs efficiently.
Managed recruitment tracking systems to ensure accurate staffing levels and availability.
Developed training materials for new hires to streamline onboarding processes.
Oversaw daily administrative tasks to support operational functions and staff needs.
Facilitated communication between teams to resolve operational challenges promptly.
Conducted regular audits to ensure compliance with established regulations and policies.
Developed and executed operational strategies for high-demand seasons, ensuring scalability and adaptability.
Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
Guided newly hired employees with leadership and insight to enhance understanding of various company programs.
Sorted packages efficiently for timely processing and delivery.
Loaded and unloaded delivery trucks following safety protocols and guidelines.
Inspected packages for damage and reported discrepancies to management promptly.
Adhered to company policies while working under pressure during peak hours.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Inspected packages for damages or defects and recorded any issues found.
Maintained a clean work environment by removing debris from the loading dock area.
Labeled parcels accurately according to company guidelines.
Utilized computer systems for tracking orders, printing labels, and preparing reports.
Disposed of debris and hazardous materials properly to avoid contamination.
Grill Chef/Sous Chef/Waitress/Cashier
Koi Express Japanese Steakhouse
Hogansburg, New York
01.2010 - 03.2017
Prepared high-quality grilled dishes using traditional Japanese techniques.
Managed grill station, ensuring timely service during peak hours.
Collaborated with kitchen staff to maintain food safety and cleanliness standards.
Trained new team members on grilling methods and kitchen protocols.
Monitored inventory levels and reported needs for supplies to management.
Customized menus based on customer preferences and seasonal ingredients.
Concocted sauces, dressings, marinades, gravies, and glazes for diverse food items.
Ensured that all orders were filled correctly in a timely manner with attention to detail given to presentation of each plate before serving customers.
Stocked ingredients from delivery area to storage or work areas utilizing correct procedures for storing perishables properly.
Grilled and prepared a variety of meats, fish, vegetables, and other items to order according to customer specifications.
Set up work stations prior to restaurant opening to improve speed during busy periods.
Education
Salmon River Central
Fort Covington, NY
Skills
Onboarding coordination
Recruitment management
Compliance auditing
Operational strategy
Team collaboration
Training development
Effective communication
Attention to detail
Time management
Workforce development
Recruitment process
Languages
English
Elementary
Certification
FedEx Hazmat Certification 2021-Present
FedEx Quality Assurance 2020-Present
FedEx International Quality Assurance 2021-Present
Accomplishments
Peak All-Star 2025
Peak All-Star 2024
Women in Leadership Conference Participant 2023
Operations Admin of the Month 2023
Operations Admin of the Month 2022
Professional References
Casey Becker Lockheed Martin 315-559-1143
Mark Eppard Federal Express Corporation 315-558-7447
Shannon Bove Amazon Fulfillment Center 315-546-6154