Laila Anderson
Brooklyn
Summary
Dynamic sales associate with proven expertise in customer service and product selection. Skilled in visual merchandising and employee training, contributing to enhanced customer satisfaction and team success. Dynamic sales associate with expertise in customer service and product knowledge. Proven ability to enhance customer experiences through effective communication and problem-solving.
Overview
2
2
years of professional experience
Work History
Sales Associate
TJ Max
Brooklyn
09.2024 - Current
- Guided customers in product selection and inquiries, enhancing their shopping experience in a fast-paced retail environment.
- Engaged customers with open-ended questions to identify needs and recommend suitable merchandise.
- Assisted customers with finding the right product for their needs.
- Welcomed customers and provided assistance in locating items, contributing to increased customer satisfaction and loyalty.
- Provided product knowledge training to new associates on sales floor activities.
- Maintained visual merchandising standards to enhance store presentation.
Education
High School Diploma -
Brooklyn Lab Charter School
New York08-2026
Skills
- Sales techniques
- Product selection
- Visual merchandising
- Customer service
- Employee training
- Inventory management
- Effective communication
- Retail merchandising expertise
- Complex Problem-solving
- Goal oriented
- Problem-solving skills
- Professional demeanor
- Persuasion techniques
- Verbal and written communication
- Teamwork and collaboration
- Merchandise display
- Listening skills
- Customer engagement
- Flexible schedule
Timeline
Sales Associate
TJ Max
09.2024 - Current
High School Diploma -
Brooklyn Lab Charter School