Summary
Overview
Work History
Education
Skills
Timeline
Generic
Laila Barboza

Laila Barboza

Scotts Valley,CA

Summary

Dynamic hospitality professional dedicated to creating memorable guest experiences. Proven expertise in engaging diverse audiences while ensuring exceptional service and satisfaction at every touchpoint. Highly skilled in managing multiple tasks in fast-paced environments while maintaining a warm and inviting atmosphere. Committed to fostering positive relationships and enhancing guest experiences through attentive service and a deep understanding of individual needs.

Overview

4
4
years of professional experience

Work History

Server

Tessoras Wine Bar
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Educator

Lululemon
11.2024 - Current
  • Foster a positive, inclusive store environment by delivering exceptional customer service and creating meaningful connections with clients.
  • Provide product expertise, guiding customers to make informed purchasing decisions based on individual needs and preferences.
  • Lead community events and wellness initiatives, supporting Lululemon’s commitment to promoting a healthy, active lifestyle.
  • Assist with inventory management and visual merchandising to ensure the store maintains an inviting and organized space.
  • Collaborate with team members to meet sales goals and deliver the Lululemon brand experience.

Airbrush Technician

Couture Tan Airbrush
06.2024 - Current
  • Maintained equipment in optimal condition by performing regular maintenance, and cleaning
  • Trained new technicians on proper airbrush techniques, equipment handling, and maintenance procedures to ensure high-quality standards were met consistently.
  • Enhanced customer satisfaction by providing high-quality airbrush services and maintaining a clean workspace.

Sales Manager

Bombshell Boutique
06.2021 - 10.2024
  • Personal shopper and customer service.
  • Managed team building and training.
  • Developed and implemented merchandising strategies.

Recreation Leader/Camp Counselor

Campbell Community Center
06.2022 - 08.2022
  • Communicated effectively and solved problems in a fast-paced environment.
  • Handled administrative tasks, including completing incident reports.
  • Provided child care and ensured safety.

Education

High School -

Scotts Valley High School
Scotts Valley, CA
01.2024

Fashion Design & Textile Art Program

Silicon Valley Career Technical Education
San Jose, CA
01.2023

Skills

  • Team leadership experience
  • Strong communication and collaboration skills
  • Trend analysis expertise
  • Strong organizational skills
  • Teamwork and collaboration
  • Service excellence

Timeline

Server

Tessoras Wine Bar
02.2025 - Current

Educator

Lululemon
11.2024 - Current

Airbrush Technician

Couture Tan Airbrush
06.2024 - Current

Recreation Leader/Camp Counselor

Campbell Community Center
06.2022 - 08.2022

Sales Manager

Bombshell Boutique
06.2021 - 10.2024

Fashion Design & Textile Art Program

Silicon Valley Career Technical Education

High School -

Scotts Valley High School

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