Laila Benton
Valley Stream,NY
Summary
Proven track record in enhancing customer experiences and sales at David's Bridal, showcasing exceptional customer service and strong multitasking abilities. Excelled in fostering team collaboration and meeting rigorous sales targets, leveraging skills in menu recommendations and food and beverage service. Demonstrated a warm and friendly demeanor, significantly contributing to a positive and efficient working environment. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Waitress
Westbury Manor
08.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Stylist Sales Associate
Davids Bridal
02.2023 - 05.2023
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Education
High School Diploma -
Valley Stream Central High School
Valley Stream, NY06.2021
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Menu Recommendations
- Warm and Friendly
- Team Player
- Wine Knowledge
- Table Setting
- Food and Beverage Service
- Ability to Lift 30 Pounds
Timeline
Stylist Sales Associate
Davids Bridal
02.2023 - 05.2023
Waitress
Westbury Manor
08.2021 - Current
High School Diploma -
Valley Stream Central High School
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