Laila Bonner
Flint,MI
Summary
Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.
Overview
2
2
years of professional experience
Work History
Store Associate
DSW Shoe Warehouse
Flint, MI
10.2024 - Current
- At Designer Shoe Warehouse, my goal is to deliver exceptional customer service and a positive attitude towards guests.
- I remained aware of customers' questions and concerns, and I am always ready to assist them.
- My duty as an associate is to not only engage with customers, but to hear, emphasize, and ask questions for better understanding.
- I always aim for great demand and conversion by promoting apps for our business, and helping customers save money.
Cashier
Panda Express
Flint, MI
03.2024 - 10.2024
- At Panda I delivered great customer service and represent my great work and team ethics among my workplace
- I was able to work under pressure and in a fast paced environment and maintain a positive attitude throughout any situation.
- My goal was to make sure our customers are taken care of and satisfied with their experience.
Certified Trainer
McAlister's Deli
Grand Blanc, MI
03.2023 - 02.2024
- I am a certified trainer, and I work in all positions at this job.
- I am able to make guests happy each time I work, and I’ve received great reviews about myself, making guests feel welcomed and comfortable.
- I was transferred from one location to another, and I was offered the opportunity to be shift leader.
Education
High School Diploma -
Mott Middle College High School
Flint, MI06-2024
Associate of Arts - Media Arts
Charles Stewart Mott Community College
Flint, MI05-2024
Skills
I can adapt to a new workplace very easily I am quick to learn and master new technology, equally successful in both team and self-directed settings, and proficient in a range of computer systems, as well as in delivering amazing work ethics toward my job I am great at communicating with people, and also handling difficult situations I am able to represent leadership within the workplace, as well as problem-solving I am always able to maintain a positive attitude, no matter how difficult a situation may be I have great customer service skills and will treat a guest with respect and how I would like to be treated I love to work together with others and make the workplace a comfortable environment
Accomplishments
- I received many acknowledgements about how great of a cashier I am and how eager I am to make customers happy at my current and past jobs via reviews, surveys, etc.
- I,ve been selected as an honor student twice in my life. Once in middle school and in high school.
- I received an honor roll for four years straight in High school.
- I got promoted as a CTR(Certified Trainer) within six months at McAlister's Deli of Grand Blanc.
Languages
Spanish
Limited
Timeline
Store Associate
DSW Shoe Warehouse
10.2024 - Current
Cashier
Panda Express
03.2024 - 10.2024
Certified Trainer
McAlister's Deli
03.2023 - 02.2024
High School Diploma -
Mott Middle College High School
Associate of Arts - Media Arts
Charles Stewart Mott Community College
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