Laila Boutwell
Mobile,AL
Summary
Seeking an internship opportunity with Forensic and Analysis focus. Eager student with knowledge gained from classroom experience and upcoming Bachelor of Arts degree in Psychology. Strong professionalism and work ethic with the ability to collaborate well with others. Disciplined with strong observational, organizational, and communication skills.
Overview
4
4
years of professional experience
Work History
Server
Cari Strong
Mobile, AL
10.2020 - Current
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- .Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
EMT Student Internship
Kristen McKenna
Mobile , Alabama
01.2022 - 05.2022
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Server
Tim Holp
Greenville , AL
05.2021 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Dale Brown
Greenville , Alabama
08.2019 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Carhop Server
Melonie Branch
Greenville , Alabama
10.2018 - 08.2019
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice and trim food.
Education
Bachelor of Arts - Forensic Psychology
University of South Alabama
Mobile, AL05.2024
High School Diploma -
Greenville High School
Greenville, AL05.2020
Skills
- Active Listening
- Data Analysis
- Time Management
- Problem Solving
- Critical Thinking
- Verbal and Written Communication
- Leadership skills
- Detail Oriented
Timeline
EMT Student Internship
Kristen McKenna
01.2022 - 05.2022
Server
Tim Holp
05.2021 - 08.2021
Server
Cari Strong
10.2020 - Current
Cashier
Dale Brown
08.2019 - 08.2020
Carhop Server
Melonie Branch
10.2018 - 08.2019
Bachelor of Arts - Forensic Psychology
University of South Alabama
High School Diploma -
Greenville High School
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