Laila Gabrielle Mims
Orange,TX
Summary
Dedicated and motivated professional with strong customer service and healthcare experience. Seeking opportunities to grow in the medical field while utilizing past work experience and education in a meaningful way.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medication Technician
Collier Park
Beaumont, TX
04.2025 - 08.2025
- Administered medications to residents following prescribed protocols and safety guidelines.
- Monitored patient health, reporting changes to nursing staff to ensure timely interventions.
- Assisted in maintaining accurate medication records, ensuring compliance with regulations.
- Collaborated with healthcare team to optimize resident care plans based on individual needs.
Crew Member | Shift Leader
McDonald’s
Orange, TX
01.2021 - 01.2024
- Provided excellent customer service in a fast-paced environment
- Trained and supervised new team members
- Maintained cleanliness and organization of workstations
- Handled cash register and drive-thru operations efficiently
- Ensured compliance with food safety standards
Education
Phlebotomy Program
Southeast Texas phlebotomy inc.
Beaumont, TX04.2025
High School Diploma - undefined
West Orange High School
Orange, TX01.2022
Skills
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Executed cash handling procedures to ensure accurate financial transactions
Directed team leadership initiatives to enhance collaboration and productivity
Optimized scheduling and prioritization of tasks to enhance productivity
Facilitated effective communication strategies to enhance team collaboration
Executed phlebotomy techniques under supervision to ensure patient safety and comfort
Facilitated patient interactions to enhance care delivery and support patient needs
Certification
- CPR/BLS Certified
- Food Handler’s Permit
Timeline
Medication Technician
Collier Park
04.2025 - 08.2025
Crew Member | Shift Leader
McDonald’s
01.2021 - 01.2024
High School Diploma - undefined
West Orange High School
Phlebotomy Program
Southeast Texas phlebotomy inc.