Laila McNeil
Memphis,TN
Summary
Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
1
1
year of professional experience
Work History
Sales Associate
Paradies
09.2023 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Crew Member
Popeye's
11.2022 - 09.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Enhanced team productivity by maintaining a clean and organized work environment.
Education
High School Diploma -
Southwind High School
Memphis, TN05.2024
Skills
- Multi-Tasking Strength
- Flexible Schedule
- Customer Needs Assessment
- Customer Service
- Money Handling
- Teamwork
Timeline
Sales Associate
Paradies
09.2023 - 12.2023
Crew Member
Popeye's
11.2022 - 09.2023
High School Diploma -
Southwind High School
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