Summary
Overview
Work History
Education
Skills
Timeline
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Laila Nielsen

Vestaburg,MI

Summary


Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

Overview

8
8
years of professional experience

Work History

CNA

Masonic Pathways
01.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Server's Assistant

Ruth Chris Steakhouse
10.2021 - 12.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

CNA

Medilodge
01.2022 - 09.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.

Deli Attendant

The Depot
03.2018 - 10.2021
  • Stayed current with industry trends by attending workshops, trainings, or trade shows related to deli operations or product offerings.
  • Upheld company standards for presentation by arranging eye-catching displays featuring fresh meats, cheeses, salads, and specialty items within the deli case.
  • Improved customer satisfaction by providing exceptional deli service and maintaining a clean workspace.
  • Consistently met or exceeded sales goals by upselling complementary items and promoting seasonal or specialty products.

Server

Eureka's Kitchen
08.2016 - 02.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

No Degree - Nursing

Montcalm Community College
Sidney, MI
05-2025

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Emotional support
  • Emergency response
  • Multitasking and organization
  • Critical thinking
  • Flexibility and adaptability
  • Health monitoring
  • Patient hygiene assistance
  • Infection control practices
  • Lifting and transferring
  • Toileting assistance
  • Bedside manner
  • Light housekeeping
  • Healthcare ethics
  • Valid [state] driver's license

Timeline

CNA

Masonic Pathways
01.2024 - Current

CNA

Medilodge
01.2022 - 09.2022

Server's Assistant

Ruth Chris Steakhouse
10.2021 - 12.2023

Deli Attendant

The Depot
03.2018 - 10.2021

Server

Eureka's Kitchen
08.2016 - 02.2017

No Degree - Nursing

Montcalm Community College

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Laila Nielsen