Laila Swain
Bloom Behavioral Solutions
Jacksonville,FL
1
Certification
7
years of professional experience
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
Registered Behavior Technician
1 Year 4 Months- Implemented individualized behavior intervention plans to enhance client progress and skill acquisition.
- Monitored client behavior and collected data to track improvements and inform treatment adjustments.
- Collaborated with families and multidisciplinary teams to ensure consistent behavioral support across environments.
- Maintained strict adherence to HIPAA regulations and BCBA ethical guidelines in all client interactions and documentation.
- Trained and mentored new staff on behavior analysis techniques and effective intervention strategies.
- Developed engaging activities to promote social skills and positive behaviors in clients.
- Advocated for client needs during team meetings, ensuring alignment with best practices in behavior therapy.
- Supported implementation of feeding intervention programs to address mealtime behaviors and promote adaptive eating skills in accordance with individualized treatment plans.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Federal Work Study Student
1 Year 11 Months- Answered calls for the Enrollment Services department. Transferred callers to their desired person(s) or correct department. Provided answers to callers with questions concerning the university.
- Enhanced student comprehension by incorporating real-world examples and relatable scenarios into lessons.
- Developed comprehensive communication strategies to enhance clarity around enrollment requirements and deadlines for students.
- Facilitated seamless enrollment processes by coordinating with departments to resolve student inquiries and issues.
- Managed office inventory, reducing costs through consistent monitoring and effective communication with suppliers.
Practicum Student
2 Months- Facilitated engaging group therapy sessions to promote social skills and enhance peer interactions among clients.
- Collaborated with multidisciplinary teams to implement therapeutic interventions and monitor client progress effectively.
- Observed and supported patient treatment sessions to promote cognitive, behavioral, and functional skill development.
- Assisted with structured therapeutic activities designed to improve attention, communication, and daily living skills.
- Maintained professionalism and adherence to HIPAA and clinical protocols in a medical rehabilitation setting.
Setup Crew Member
1 Year 2 Months- Improved event setup efficiency by coordinating with team members and prioritizing tasks.
- Ensured safety during event setups by adhering to guidelines and proper equipment usage.
- Maintained a clean and organized work environment, resulting in efficient setups and teardowns.
- Contributed to client satisfaction by setting up events according to specifications and timelines.
- Assisted in the successful execution of large-scale events by working closely with event coordinators and other crew members.
Restaurant Server
2 Years 1 Month- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Master of Social Work - Psychology
- 3.8 GPA
Bachelors of Science - Psychology
- Dean’s List / Honor Roll Recipient, University of North Florida
2022–2024 - Member of UNF Conduct Board.
- Cumulative GPA: 3.8
- Honor Roll From 2022-2024
- Summa Cum Laude, University of North Florida
- Member, UNF Conduct Board, University of North Florida
- Baker and Goswami First Generation Scholarship, University of North Florida
High School Diploma
- AP Honors Graduate
- Cumulative GPA: 3.7
- Varsity Tennis Team Member, — [2019]
- Concert Band – Flutist, — [2018-2021]
- Superior Rating Solo Flute Performer, Duval/Florida Solo & Ensemble
Skills
Research proficiency
Customer Communication
Problem-solving abilities
Interpersonal skills
Conflict resolution
Time management
Effective communication
Organizational skills
Customer service
Behavior intervention plans
Data collection
Multidisciplinary collaboration
Attention to detail
Certification
- RBT - Registered Behavior Technician
- CPR - Cardiopulmonary resuscitation certified
- BLS - Basic Life Support Certified
Timeline
Registered Behavior Technician
Bloom Behavioral Solutions
01.2025 - 05.2026Read More
Practicum Student
Brooks Rehabilitation Hospital
05.2024 - 07.2024Read More
Federal Work Study Student
University Of North Florida Student Union Administration
01.2023 - 12.2024Read More
Setup Crew Member
Christ Church East
01.2022 - 03.2023Read More
Restaurant Server
Cool Moose Cafe
11.2019 - 12.2021Read More
Samuel W. Wolfson High School
High School Diploma
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University of North Florida
Bachelors of Science from Psychology
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Florida State University
Master of Social Work from Psychology
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