Laila Zindani
Dearborn Heights
Summary
Dynamic Medical Assistant with extensive experience at Henry Ford Health System, excelling in patient assessments and EMR management. Proven ability to enhance patient care through effective communication and teamwork, while ensuring HIPAA compliance. Skilled in venipuncture and compassionate care, contributing to streamlined clinic operations and improved patient satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Henry Ford Health System
Dearborn
10.2023 - Current
- Assist physicians and nurses with patient intake, assessments, and clinical procedures
- Perform vital signs, venipuncture, EKGs, and administer injections
- Manage EMR documentation, scheduling, and insurance verification
- Provide compassionate patient care with HIPAA and infection control compliance
- Coordinate with interdisciplinary teams to streamline patient flow
Medical Assistant
American Allergy Services
Wyandotte
05.2023 - 10.2023
- Performed allergy tests and administered immunotherapy treatments
- Managed patient appointments, logs, and records in EMR
- Coordinated billing and collaborated with team members to ensure smooth clinic operations
Medical Assistant
Raziel Chronic Care Management
Remote/On-site
07.2022 - 04.2023
- Introduced patients to care management program and trained on remote monitoring devices
- Coordinated care with providers, scheduled visits, and documented all communications
- Ensured HIPAA-compliant EMR documentation and supported patient data transfers
Medical Assistant
Mohamed Saleh, MD Endocrinology
Dearborn
05.2018 - 01.2020
- Admitted diabetic/thyroid patients, took vitals, and managed medication authorizations
- Assisted with thyroid biopsies, testosterone injections, CGMs, and insulin pumps
- Communicated with physician and staff to support patient services and scheduling
Medical Assistant
Laser Vision Care Center
Dearborn
01.2016 - 05.2018
- Conducted diagnostic tests with ophthalmic machines and assisted with Lasik surgeries
- Administered eye medicine and maintained accurate patient care records
- Supported front-office administrative duties as needed
Medical Assistant
Academic Primary Care Specialists
Southfield
06.2014 - 04.2015
- Assisted physicians in exams and minor procedures, ensuring sterile environments
- Performed EKGs, X-rays, administered medications and injections
- Educated patients, scheduled appointments, managed billing, and coordinated referrals
Medical Assistant
Health Choice Urgent Care
Hamtramck
01.2012 - 01.2013
- Conducted patient intake, vitals, and assisted with exams and wound care
- Administered medications, vaccinations, and collected lab specimens
- Managed EMR records, scheduling, and insurance verification to optimize workflow
Education
Medical Assistant Certificate -
Schoolcraft College
Livonia, MI01.2021
Medical Billing Certificate -
Schoolcraft College
Livonia, MI01.2020
High School Diploma -
Penn Foster
Scranton, PA01.2016
Phlebotomy Certificate -
Phlebotomy Career Training Ctr
Garden City, MI01.2013
Skills
- Patient assessment and vital signs
- Venipuncture and wound care
- EKG and X-ray procedures
- EMR software proficiency
- Appointment scheduling and insurance verification
- Billing and compassionate care
- Team collaboration
- Effective communication skills
- Medical instruments expertise
- HIPAA compliance
- Infection control protocols
Certification
- Certified Medical Assistant, American Association of Medical Assistants, 12/01/21
- Registered Medical Assistant, American Medical Technologists, 01/01/22
- CPR/Basic Life Support, American Red Cross, Dearborn, MI, 04/01/23
Core Skillset
Patient assessment, Vital signs, Venipuncture, Wound care, EKG, X-ray, EMR software, Appointment scheduling, Insurance verification, Billing, Compassionate patient care, Teamwork, Communication, Proficient in the use of medical instruments and equipment, HIPAA regulations, Infection control protocols
Languages
English
Professional
Arabic
Professional
References
References available upon request.
Timeline
Medical Assistant
Henry Ford Health System
10.2023 - Current
Medical Assistant
American Allergy Services
05.2023 - 10.2023
Medical Assistant
Raziel Chronic Care Management
07.2022 - 04.2023
Medical Assistant
Mohamed Saleh, MD Endocrinology
05.2018 - 01.2020
Medical Assistant
Laser Vision Care Center
01.2016 - 05.2018
Medical Assistant
Academic Primary Care Specialists
06.2014 - 04.2015
Medical Assistant
Health Choice Urgent Care
01.2012 - 01.2013
Medical Assistant Certificate -
Schoolcraft College
Medical Billing Certificate -
Schoolcraft College
High School Diploma -
Penn Foster
Phlebotomy Certificate -
Phlebotomy Career Training Ctr
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