Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Reference
Timeline
Generic

Lailah Carmichael

Tuskegee

Summary

  • Reliable and punctual Animal Care team member with proven skills in cleaning animal areas, coordinating inventory and managing animal needs with care and compassion.
  • Highly organized and hardworking with good communication and multitasking abilities.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Educated Animal Care Technician with a background working in team-oriented environments. Knowledgeable in animal behavior and safety regulations. Offering 1.5 years of working with animals professionally and 3 years of volunteer experience.
  • To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate/Cashier

Victoria's Secret & PINK
12.2023 - Current
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Pet Technician

Pet Suites
05.2022 - 07.2023
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Followed specific food and water schedules for different animal species.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Managed facility laundry, cleaning and restocking.
  • Monitored animals for behavioral problems and signs of health issues.

Customer Service/Cashier

Culvers
05.2021 - 04.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Animal Science

Tuskegee University
Tuskegee, AL
05.2027

High School Diploma -

Discovery High School
Lawrenceville, GA
05.2023

Skills

  • Detail-Oriented
  • Feedback Acceptance
  • Creative Problem Solving
  • Upbeat and Positive Personality
  • Reliable and Responsible
  • Pet handling
  • Animal behavior knowledge
  • Proper Chemical Handling
  • Animal Restraining

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 20 in the development of getting over 100 cats and dogs adopted.

Languages

French
Limited Working
ASL
Limited Working

Certification

  • CPR Training - 2018
  • AED Training - 2019

Reference

  • Bree Case- Pet Suites Manager 404-216-5336
  • Haley - Pet Suites Manager 214-681-1239
  • Leica Robinson- Personal 205-901-6780

Timeline

Sales Associate/Cashier

Victoria's Secret & PINK
12.2023 - Current

Pet Technician

Pet Suites
05.2022 - 07.2023

Customer Service/Cashier

Culvers
05.2021 - 04.2022

Bachelor of Science - Animal Science

Tuskegee University

High School Diploma -

Discovery High School

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Lailah Carmichael