Lai Lai Cho
Los Angeles,CA
Summary
Professional with experience in customer service and cash handling, adept at managing transactions and maintaining cash control. Responsibilities included greeting customers, processing payments through point of sale systems, and ensuring accurate pricing and quantities during sales. Demonstrated attention to detail by balancing cash registers and resolving customer complaints effectively. Maintained a clean and organized environment while restocking merchandise and processing returns as needed.
Overview
7
7
years of professional experience
Work History
Cashier
Chevron
Culver City, CA
12.2020 - Current
- Greeting customers when entering and leaving the premises
- Managing transactions using a cash register
- Balancing the cash register
- Scanning goods and making sure pricing and quantities are accurate
- Accepting payments in cash, credit or check
- Providing change and receipts
- Issuing lottery, scratchers, stamps and gift cards
- Processing returns and refunds, and resolving customer complaints
- Bagging and wrapping purchased goods
Cashier
7-Eleven Stores
Santa Monica, CA
06.2018 - 12.2020
- Provide prompt, efficient and courteous customer service
- Drive sales through effective communication with customers
- Maintain a clean, customer friendly environment in your franchisee’s store
- Perform cashier duties (process sales and maintain cash control)
- Perform all regular cleaning activities, and refresh food items when needed
- Re-stock merchandise on shelves and display
- Check in merchandise deliveries from vendors
Education
General Education Diploma -
BBSH High School
Yangon, Myanmar01.2002
Skills
- Point of Sale systems experience
- Excellent customer service
- Excellent communication skills
- Basic math & computer skills
- Basic math skills
- Attention to detail
Timeline
Cashier
Chevron
12.2020 - Current
Cashier
7-Eleven Stores
06.2018 - 12.2020
General Education Diploma -
BBSH High School