Lailonii Cruz
San Marcos,CA
Summary
Experienced Chiropractic Assistant skilled in patient care, communication, and HIPAA-compliant documentation. Proficient in appointment scheduling and insurance verification to enhance patient satisfaction. Expertise in supporting office operations through efficient multitasking and strong organizational skills.
Overview
2
2
years of professional experience
Work History
Chiropractor Assistant
San Marcos Pain and Injury
San Marcos, TX
08.2025 - Current
- Streamlined patient flow and appointment scheduling, enhancing clinic operations.
- Ensured thorough equipment sanitization and prepared treatment areas for patient care.
- Facilitated effective communication of patient needs to support chiropractors during therapies.
- Collected and recorded patient medical histories and vital signs during intake assessments.
- Reduced patient anxiety by clearly explaining procedures, improving overall cooperation levels.
Medication Aide
Elan WestPoint
New Braunfels, TX
01.2025 - 07.2025
- Ensured medication compliance by safely administering prescribed drugs to residents.
- Monitored resident health, promptly reporting changes to nursing staff for quick action.
- Maintained accurate medication records, improving communication among healthcare providers.
- Educated residents on medication use and side effects to enhance adherence.
- Executed proper storage and handling of medications in compliance with regulatory standards.
- Assisted nursing staff with essential tasks, streamlining overall patient care processes.
Mental Health Technician
Laurel Ridge Hospital
San Antonio, TX
10.2023 - 02.2024
- Assisted with daily living activities for patients to promote comfort and well-being.
- Monitored patient behavior and reported changes to nursing staff for timely intervention.
- Supported treatment plans by documenting patient progress and participating in care meetings.
- Maintained a safe environment by adhering to safety protocols and managing potential hazards.
- Engaged patients in therapeutic activities to foster social interaction and emotional expression.
- Educated patients on coping strategies and resources to improve mental health awareness.
- Provided crisis intervention support to de-escalate challenging situations effectively.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Education
High School Diploma - undefined
Live Oak Academy
Buda, TXSkills
- Effective written and verbal communication
- Medical terminology
- X-ray development
- Charting
- Front desk administration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Flexibility and adaptability
- Electronic health records
- Sterilization techniques
- Patient registration
- Patient care
- Appointment scheduling
- Microsoft Office Suite
- Patient information maintenance
- Therapy delivery
- Vital signs documentation
- Vitals collection and documentation
- Critical thinking
- Decision-making
- Certified in CPR/AED
- Relationship building
- Patient scheduling
- Data entry
- Active listening
- Patient flow management
- Telephone etiquette
- Chiropractic therapy
- Teamwork and collaboration
- Time management
- Cleaning and sanitizing
- Clear communication
- Updating medical records
- Patient confidentiality
- Patient support
- Patient assessments
- Insurance verification
Timeline
Chiropractor Assistant
San Marcos Pain and Injury
08.2025 - Current
Medication Aide
Elan WestPoint
01.2025 - 07.2025
Mental Health Technician
Laurel Ridge Hospital
10.2023 - 02.2024
High School Diploma - undefined
Live Oak Academy