Lailynn Dunaway
Smithfield,KY
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs. Patient-focused CNA with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
5
5
years of professional experience
Work History
CNA
Trilogy Health Services
07.2024 - Current
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
Bank Teller
Farmers Bank of Milton
Crestwood , Ky
03.2023 - 07.2024
- Counted, verified and handled bank deposits and armored car transactions.
- Counted and packaged currency and coins.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Educated customers on online banking and mobile banking applications.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Placed orders for customer checks and verified starting numbers.
Hostess
Cattlemans Roadhouse
09.2021 - 02.2023
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Child Care Worker
The Beehive
10.2021 - 11.2022
- Communicated with parents regarding child's behavior, daily activities and concerns.
- Prepared and served nutritious and healthy meals and snacks.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Cared for children ages newborn to 6 in nurturing and age-appropriate way.
Hostess
Hometown Pizza
10.2019 - 09.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Kept track of event finances, initial deposits, due payments and final balances.
Education
High School Diploma -
Eminence High School
Eminence, KY05.2022
Skills
- Customer Flow
- Check Payment Processing
- Phone Inquiries
- Bill Computation
- Cash and Transaction Handling
- Process Payments
- Account Updating
- ATM Balancing
- Customer Relationship Development
- Call and Email Handling
- Identity Verification
- Time management
- Vital signs monitoring
- Bathing assistance
- HIPAA compliance
- Emotional support
- Compassionate communication
- Clinical documentation
- Multitasking and organization
Timeline
CNA
Trilogy Health Services
07.2024 - Current
Bank Teller
Farmers Bank of Milton
03.2023 - 07.2024
Child Care Worker
The Beehive
10.2021 - 11.2022
Hostess
Cattlemans Roadhouse
09.2021 - 02.2023
Hostess
Hometown Pizza
10.2019 - 09.2021
High School Diploma -
Eminence High School
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