Laina Bunch
Callao,MO
Summary
Detail-oriented professional with strong background in data analytics; translating those findings into actionable and digestible strategies across departments and technical levels. Proven track record of identifying opportunities to maximize results and streamline processes. Considered valuable asset to any team, with specific passion for continuing education, team collaboration, and developing efficiencies.
Overview
13
13
years of professional experience
Work History
Marketing Client Account Specialist
Allegaince Benefits
05.2023 - Current
- Implemented creative problem-solving processes to address unique client and departmental challenges. Including, but not limited to, creating macros to streamline formatting of customize reporting, using conditional formatting to spot trends and duplications of claims, and using comparative auditing processes to address redundant or missing reporting across Cedar Gate and Cognos.
- Auditing, tracking and finalizing plan documents across clients and departments to maintain a high level of accuracy.
- Conduct meetings with peers to address and problem solve issues unique to our position; offering lessons on Excel and existing Excel sheets to help with their own book of business.
- Assisted in the onboarding of new clients, leading orientation sessions to familiarize them with company portals and provided reporting.
- Acted as the primary point of contact for a diverse portfolio of clients, delivering exceptional support and fostering long-term partnerships.
Replenishment Buyer
Orschelns Farm and Home
02.2021 - 05.2023
- Managed purchasing, replenishment, and stock analysis over 163 locations and two distribution centers.
- Multiple category experience including but not limited to Pet, Accessories, Automotive, Feed, and Animal Health.
- Advanced use of MS Office, focus on Excel and Outlook.
- Intermediate use of Micro-Strategies
- Advanced use of Oracle Retail Management software.
- Managed and maintained purchase orders and invoices
- Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
- Prepared and analyzed reports to track inventory and purchasing trends
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries
Inventory Specialist
Orscheln Farm & Home
03.2020 - 02.2021
- Developed inventory strategies for new stores, relocations, and remodels and assigning tasks as needed
- Extensive data analysis of POG performance to increase sales and identify areas of improvement
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Point of contact for store level inventory concerns acting as a liaison between them and the merchandising team.
- Communicating with vendors for the most accurate information on PO timing and logistics
- Assisting in promotion, sales, events, and seasonal ordering needs
Grant Support and Accounting
Truman State University
11.2017 - 03.2020
- Ground up expense tracking template building over seven grant allotments
- Grant negotiation with State and Federal government officials to increase or manage funds for K-12 professional development.
- Cost and expense accounting for department credit card
- Ensure logistics and lodgings for traveling team members were arranged and paid.
- Communication point for service billing between our team and the NE MO k-12 school districts
- Demonstrated strong organizational and time management skills while managing multiple projects
Advertising and Nursery Manager
Randy's Lakeview Nursery and Stone
03.2017 - 10.2017
- Using social media and advertising increased foot traffic 20%
- Built online presence and maintained a digital point of contact for customers
- Secured and negotiated advertisements in local publications
- Led team of 4 for front end customer service and point of sale activities
- Optimized growth and development at every stage and moved finished plants to sales displays for customer viewing
- Assigned team work schedules, delegated commensurate with staff member skills and monitored and evaluated performance
- Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets
- Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty
Merchandising and Graphic Designer
Family Center Farm and Home
07.2011 - 02.2017
- Intermediate use of Adobe Photoshop, In Design and Premiere
- Built social media pages with 2000 plus followers which promoted sales and customer relations
- Designed and shipped all in store advertisements and signage
- Increased customer engagement through promotions and giveaways
- Created and led community courses on poultry and livestock which directly increased sales in those categories by 30% while building customer loyalty
- Collaborated with content and marketing teams to confirm design compliance with brand guidelines
- Developed graphics and visual content for social media and print campaigns
Education
Masters of Fine Art and Arts - Administration
Virginia Commonwealth University
Bachelors of Fine Art - Art History
Western Kentucky University
Skills
- Microsoft Excel proficiency
- Analytical Thinking
- Data Interpretation
- Microsoft Office proficiency
- Key Performance Indicators (KPIs)
- Process Improvement Initiatives
- Supply Chain Management
- PHI/HIPPA Compliance
- Cognos, Cedar Gate, Luminx claims/reporting platforms
- Basic SQL data manipulation
- Predictive Analysis
- Vendor negotiation
Timeline
Marketing Client Account Specialist
Allegaince Benefits
05.2023 - Current
Replenishment Buyer
Orschelns Farm and Home
02.2021 - 05.2023
Inventory Specialist
Orscheln Farm & Home
03.2020 - 02.2021
Grant Support and Accounting
Truman State University
11.2017 - 03.2020
Advertising and Nursery Manager
Randy's Lakeview Nursery and Stone
03.2017 - 10.2017
Merchandising and Graphic Designer
Family Center Farm and Home
07.2011 - 02.2017
Masters of Fine Art and Arts - Administration
Virginia Commonwealth University
Bachelors of Fine Art - Art History
Western Kentucky University
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