Laine Clark
Fargo,ND
Summary
Adaptable professional with skills in high-volume customer service, cash handling, and staff training. Enhanced guest experiences by resolving issues promptly and maintained clean, safe environments. Knowledge of healthcare procedures and effective communication, ensuring patient care and team coordination. Seeking to leverage diverse experience in a new role.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender/Server
Legends Sports Bar and Grill
04.2019 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Manage cash handling duties responsibly, ensuring accurate accounting at the beginning and end of each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service guidelines from the protocol of employer.
Dental Assistant
Face and Jaw Surgery Center
05.2018 - 09.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prepare for next patient while maintaining healthy and safety procedures.
- Provided chairside assistance during examinations and specialized procedures under general and local anesthesia improving dentist efficiency and patient satisfaction.
- Explained treatment procedures and instructed patients on home care guidelines.
CNA/CMA
Bethany Retirement Living
04.2010 - 05.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Continuous documentation of vital signs, observations, medication distribution and depending on unit, aiding in end of life care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Certification of Massage Therapy - Massage Therapy
Elite Massage Academy
Fargo, ND12-2024
Associate of Applied Science - Dental
Minnesota State Community And Technical College
Moorhead05-2018
Credit Rollover - Art
Minnesota State University Moorhead
Moorhead05-2011
Skills
- Strong multitasking
- Clear and effective communication
- Highly reliable
Certification
First Aid Certification
Server Training
Timeline
Bartender/Server
Legends Sports Bar and Grill
04.2019 - Current
Dental Assistant
Face and Jaw Surgery Center
05.2018 - 09.2021
CNA/CMA
Bethany Retirement Living
04.2010 - 05.2018
Certification of Massage Therapy - Massage Therapy
Elite Massage Academy
Associate of Applied Science - Dental
Minnesota State Community And Technical College
Credit Rollover - Art
Minnesota State University Moorhead
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