Lainey Castiglione
Ponchatoula,LA
Summary
Obtain a position within a growing industry to be productive and resourceful while continuing my education.
Overview
1
1
year of professional experience
Work History
Customer Service and Tea Technician
Best Life Nutrition
Luling, LA
07.2020 - 03.2021
- Cashier - managed product transactions and processed phone/online orders
- Customer Service – interacted with customers, answered questions, and helped with product selection
- Prepared nutritional teas and shakes at high volumes
- Experimented and produced new flavors regularly
- Social Media based advertising – Facebook, Snapchat, TikTok, and Instagram
- In store message board advertising
- Assisted in store front appearance and product display
- Daily inventory organization, setup, and cleaning
- Appropriately followed all CDC guidelines during the pandemic
Education
Bachelor of Arts - Marketing
Southeastern Louisiana University
Hammond, LA05.2025
High School Diploma -
Hahnville High School
Boutte, LA05.2021
Lafon Preforming Arts Center
Boutte, LA05.2021
Skills
- Customer Retention Strategies
- Efficient and Detail-Oriented
- Billing Adjustments and Refunds
- Complex Product Knowledge
- Establishing and Maintaining Customer Relationships
- Certified in CPR, Microsoft Word, Powerpoint, and Adobe XD
Timeline
Customer Service and Tea Technician
Best Life Nutrition
07.2020 - 03.2021
Bachelor of Arts - Marketing
Southeastern Louisiana University
High School Diploma -
Hahnville High School
Lafon Preforming Arts Center