Summary
Overview
Work History
Education
Skills
Timeline
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Lainey Castiglione

Ponchatoula,LA

Summary

Obtain a position within a growing industry to be productive and resourceful while continuing my education.

Overview

1
1
year of professional experience

Work History

Customer Service and Tea Technician

Best Life Nutrition
Luling, LA
07.2020 - 03.2021
  • Cashier - managed product transactions and processed phone/online orders
  • Customer Service – interacted with customers, answered questions, and helped with product selection
  • Prepared nutritional teas and shakes at high volumes
  • Experimented and produced new flavors regularly
  • Social Media based advertising – Facebook, Snapchat, TikTok, and Instagram
  • In store message board advertising
  • Assisted in store front appearance and product display
  • Daily inventory organization, setup, and cleaning
  • Appropriately followed all CDC guidelines during the pandemic

Education

Bachelor of Arts - Marketing

Southeastern Louisiana University
Hammond, LA
05.2025

High School Diploma -

Hahnville High School
Boutte, LA
05.2021

Lafon Preforming Arts Center
Boutte, LA
05.2021

Skills

  • Customer Retention Strategies
  • Efficient and Detail-Oriented
  • Billing Adjustments and Refunds
  • Complex Product Knowledge
  • Establishing and Maintaining Customer Relationships
  • Certified in CPR, Microsoft Word, Powerpoint, and Adobe XD

Timeline

Customer Service and Tea Technician

Best Life Nutrition
07.2020 - 03.2021

Bachelor of Arts - Marketing

Southeastern Louisiana University

High School Diploma -

Hahnville High School

Lafon Preforming Arts Center

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Lainey Castiglione