Lainey Clark
Charlotte,NC
Summary
Real estate broker with strong client-service skills and a proven ability to deliver results, on track to close over 20 transactions within the first year of being licensed. Brings a background as a General Manager at Clean Eatz, leading daily operations, managing teams, strengthening customer relations, and optimizing processes to consistently achieve year-over-year sales growth. Recognized for exceptional communication, relationship building, and a solutions-oriented, management-driven approach that supports both clients and teams in reaching their goals.
Overview
3
3
years of professional experience
Work History
Real Estate Broker
Keller Williams
07.2025 - Current
- Provide personalized guidance to buyers and sellers, ensuring a smooth, clear, and supportive experience from first consultation to closing.
- Build strong client relationships through active listening, consistent communication, and tailored solutions that prioritize client goals.
- Manage all aspects of the transaction, including tours, inspections, repairs, and negotiations, with a focus on transparency, efficiency, and advocacy.
- Educate clients on market trends, pricing, and financing options to help them make confident, informed decisions.
- Collaborate with lenders, attorneys, and vendors to ensure seamless communication and exceptional service throughout the process.
General Manager
Clean Eatz
07.2022 - 07.2025
- Analyzed financial statements, sales reports, and operational performance data to evaluate productivity and identify strategic opportunities for improvement.
- Designed and implemented innovative workflow solutions to streamline processes, increase operational efficiency, and elevate customer service satisfaction.
- Recruited, coached, and developed high-performing team members, supporting hiring decisions and managing performance to drive business results.
- Directed content creation, curation, and scheduling across multiple social platforms, including Facebook, Instagram, and TikTok, ensuring consistent brand voice and engagement.
- Led customer service operations to maintain high satisfaction levels, improve service quality, and strengthen customer loyalty.
- Planned, coordinated, and executed company events and promotional initiatives to boost brand visibility and drive customer engagement.
Skills
- Operations management
- Customer relationship
- Business administration
- Social media marketing
Timeline
Real Estate Broker
Keller Williams
07.2025 - Current
General Manager
Clean Eatz
07.2022 - 07.2025