Lainey Curtis
Lakewood Ranch ,FL
Summary
I am a hard working self motivated person who is able to adjust to any circumstance and learn quickly. I am a very out-going enthusiastic person who loves interacting with people and is good at it. More specifically, communication with people is one of my main attributes. From working in a UPS store I have been given the opportunities to clearly communicate to people and solve conflicts through that. Along with working as a barista I have learned safe food handling and how to work in a busy environment.
Overview
1
1
year of professional experience
Work History
Barista
Trade Route Coffee Kitchen
05.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Store Employee
UPS
07.2023 - 03.2024
- Operated POS systems to accurately process customer purchases.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Lakewood Ranch High School
Bradenton, FLSkills
- POS Software
- Goal-Driven
- Social Perception
- Customer Service
- Food preparation
- High-Volume Environments
- Front Counter Support
- Energetic and Outgoing
- Order taking
- Espresso machine operation
- Safe food handling
- Cleanliness
Timeline
Barista
Trade Route Coffee Kitchen
05.2024 - Current
Store Employee
UPS
07.2023 - 03.2024
Lakewood Ranch High School
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