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Lainey Garcia

Scottsdale,AZ

Summary

Dynamic and customer-focused professional with experience at Olive Garden and TJ Maxx. Proven ability to enhance guest experiences through strong multitasking and relationship-building skills. Multilingual communicator adept at addressing diverse customer needs, ensuring satisfaction, and fostering loyalty. Recognized for maintaining organized environments and delivering exceptional service in high-pressure situations. I was in AP classes/honors classes all through out high school which demonstrated my eager ability for more.

Overview

1
1
year of professional experience

Work History

Photographer

Magic Memories
06.2025 - 07.2025
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.

Restaurant Hostess

Olive Garden
11.2024 - 02.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Translated for Spanish speakers to ensure a comfortable dining experience

Sales Associate

TJ Maxx, TJX Companies
03.2024 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Mesa High School

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Relationship building
  • Multilingual

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Timeline

Photographer

Magic Memories
06.2025 - 07.2025

Restaurant Hostess

Olive Garden
11.2024 - 02.2025

Sales Associate

TJ Maxx, TJX Companies
03.2024 - 11.2024

Mesa High School

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Lainey Garcia