Open To Work
Lainey Garretson
Sr Product Designer
Remote, US,TX
Summary
Achieved enhanced user satisfaction by designing experiences that directly address user pain points and needs. Delivered intuitive user interfaces through strategic use of JavaScript libraries. Established a reputation as a key connector among teams, facilitating improved project management and collaboration.
Overview
14
14
years of professional experience
Work History
Sr Product Designer
Freelance
Remote, Plano,Tx
07.2024 - Current
- Oversaw design project execution, working closely with cross-functional teams to integrate product vision with user needs.
- Executed extensive research and usability testing to refine user-centered design solutions, significantly enhancing overall product experience.
- Provided mentorship to junior designers, emphasizing skill development and adherence to industry best practices in design execution.
- Formulated design guidelines that standardized aesthetics and functionality across various product lines.
Sr. Product Engineer (contract)
BCBS Florida Blue
Remote, Jacksonville, FL
02.2023 - 01.2024
- Roles: Agile Stand up, Grooming design with Dev, Interactive Mockups, Helping many teams with mockups. Constructing compelling artifacts with Figma, (wireframes, conceptual diagrams, based on HFD, Interactive Prototype designs, and Human Centered Design with task flows storyboards, etc.) outlining present conditions and proposed solutions to gain strategic alignment and encourage innovation within and across the organization.
- Ideated with a team to create realistic prototypes for internal evaluation, user testing, and cross-functional critique, Android, iOS Mobile devices.
- Collaborate with business transformation and IT to perform tech audits to determine solution feasibility.
- Created and modeled user interface prototypes based on customer requirements, use cases, and business objectives.
- Produced hi/mid-fidelity prototypes often without the accompanying wireframes, based on the story requirements.
- Designed UX that supports customers’ goals and behaviors.
- Advocated concepts and ideas from the customers’ perspective among stakeholders.
- Encouraged and foster proper UX best practice thinking within the teams.
Sr. Product Designer (contract)
RBI (Restaurant Brand International)
Remote, Tampa, Fl
02.2022 - 09.2022
- Roles: Agile Standup, meetings with PMs, Devs, and managers, Ideation of new application. Designed based on Human Factors Design. Story boards and flow based on Human Centered Design understanding. Key role: to design dashboards for Franchisee employees for Popeyes, Tim Hortons, and Burger King. Our design was dashboards containing data driven charts to keep Restaurant owners and Franchisee managers in the know of what is going on at their restaurant. Design components based on Flutter Charts and Material UI. Focusing on iOS and Android Devices.
- Prototyping with Figma, Jira- ticket process and Confluence.
Lead Product Designer
BARBRI Global
Remote, Tampa, Fl
08.2021 - 11.2021
- Applications were based on Human Centered and Human Factor Design which were used from our interview process.
Sr. Product Designer, PROJECT MANAGER
Mindtree Consultant (USA)
Remote, Dallas,Texas
11.2018 - 03.2020
- 2019 Project Great American Insurance Group, Cincinnati, Ohio:
- Roles: of meetings, Mostly, leadership plans and business goals. Gathering requirements, helping devs with components, accessibility issues, product flow, user flow, user personas, User interviews for mobile, Use-cases and user stories for walkthrough learning products and Bar Preps.Using UXPin (prototyping), Figma interactive prototype design focusing on sizes based on Media query points on both iOS and Android tablets, Adobe XD and CC. Jira. Miro. Helping to start a new Product group. Closely working with dev to ensure accessibility, branding, and style guides are used correctly, T.O., P.O., and Architects to build the best for Insurance internal application used by underwriters. I designed the UI built onto team-built wireframes on a REACT framework. Built out theme of UI with style guide and mood boards. Interpreted ideas from meetings with CEO and studying. Worked closely with development team in India.
- Won A-TEAM Award for helping the Dev team with this project.
- Worked with Adobe XD, Figma, and React Studio.
- Helped other with their projects nationwide.
- Interviewed Applicants for new projects.
- 2018 Project AAMC: Added Color charts form style
Sr. Product Designer
SDG INTERNATIONAL contractor
Remote, Plano, Texas
10.2016 - 03.2018
- (RushAssist) – UXPin, Figma, Wireframes, Axure and prototypes, research, and user personas. Inventing the application and building it out.
- (All City Real Estate Austin) - UX Designer: Used Axure and hand coding Realtor sites with HTML and CSS
Sr. UX/UI Designer
EXPRESSIBLE
Allen, TX
10.2014 - 02.2015
- Lead UX, UI design and development on a social media application initially built by backend devs going to market.
- This start-up was small but needed the UI, UI and SEO experience to simplify the process of use so that we could sell it and market it.
- Extensively went through the SEO best practices for
Sr. UX/UI Designer/Developer
LWS SERVICE WORLDWIDE contractor
Plano, TX
04.2014 - 10.2014
- Roles: Research for companies, comparative testing, user flow, personas, Story boards, Wireframes, UI prototyping. Implemented Branding strategies for UI from guides. Intuitive naming conventions for modular design. Developed new user-centered design for new sites that I created code for to replace existing graphic components used in non-responsive websites. Helping the customer decide what code library works Using Creative Suite, JQUERY, CSS3
- MDbuyline (contract) Designed UI/UX for medical application smaller devices. Utilizing Bootstrap 3, CSS3, user persona.
- Symphion UI designer for B to B software built on DevExpress integrating HTML5
UI/UX Designer, Web Developer, Developer Team Lead
NERIUM INT.
Addison, TX
02.2012 - 04.2013
SR UI/UX WEB DESIGNER
ALWAYS AT AUCTION
Coppell, TX
08.2012 - 02.2013
Education
Responsive Web Design
University of London and Goldsmiths
Introduction to User Experience Design
Georgia Institute of Technology
User Research and Design
University of Minnesota
Prototyping and Design
University of Minnesota
Introduction to UI Design
University of Minnesota
Design Thinking for Innovation
University of Virginia
music
Richland College
Skills
Executed design strategies focused on creating user interfaces that prioritize simplicity and maximize operational efficiency
Achieved seamless project execution by coordinating efforts among business analysts, technical operations, and development teams Promoted teamwork to enhance overall project delivery
Designed responsive product applications and websites tailored for both mobile devices and large displays, ensuring seamless user experiences
Achieved cohesive user experiences by designing user interfaces for enterprise data applications and websites Delivered high and low-resolution Figma wireframes that met project specifications Established typography and style guides that enhanced brand identity and adhered to enterprise standards
Achieved enhanced user satisfaction through the development of interactive prototypes focused on human factors Delivered innovative design solutions that prioritize user experience and accessibility Drove the implementation of human-centered design methodologies to optimize product usability
Oversaw the entire lifecycle of IT architecture processes, ensuring thorough documentation and approval at each stage
Achieved successful project outcomes by managing all phases of the project lifecycle Delivered comprehensive user personas and requirements that informed effective information architecture Enhanced user experience through thorough user research and analysis
Applied critical thinking and problem-solving techniques to enhance operational efficiency
Agile methodologies
User experience design
Human centered design
Prototyping tools
Figma design
Wireframe creation
Interactive mockups
Cross-functional collaboration
User interface design
Design thinking principles
UX research methods
Accessibility standards
Storyboarding techniques
Business analysis skills
Solution feasibility assessment
Mobile application development
Data visualization techniques
Project management skills
Component library utilization
Product development expertise
Materials selection
Product lifecycle management
Prototyping and testing
Customer requirements analysis
Technical leadership
Prototyping techniques
Prototype development
Multitasking
Excellent communication
Critical thinking
Organizational skills
Team collaboration
Team leadership
Effective communication
Adaptability and flexibility
Workspace organization
Accomplishments
Helped organizations increase worth. Earned award for working with overseas teams. Earned praises for streamlining processes for affiliate web spaces.
Timeline
Sr Product Designer
Freelance
07.2024 - Current
Sr. Product Engineer (contract)
BCBS Florida Blue
02.2023 - 01.2024
Sr. Product Designer (contract)
RBI (Restaurant Brand International)
02.2022 - 09.2022
Lead Product Designer
BARBRI Global
08.2021 - 11.2021
Sr. Product Designer, PROJECT MANAGER
Mindtree Consultant (USA)
11.2018 - 03.2020
Sr. Product Designer
SDG INTERNATIONAL contractor
10.2016 - 03.2018
Sr. UX/UI Designer
EXPRESSIBLE
10.2014 - 02.2015
Sr. UX/UI Designer/Developer
LWS SERVICE WORLDWIDE contractor
04.2014 - 10.2014
SR UI/UX WEB DESIGNER
ALWAYS AT AUCTION
08.2012 - 02.2013
UI/UX Designer, Web Developer, Developer Team Lead
NERIUM INT.
02.2012 - 04.2013
Responsive Web Design
University of London and Goldsmiths
Introduction to User Experience Design
Georgia Institute of Technology
User Research and Design
University of Minnesota
Prototyping and Design
University of Minnesota
Introduction to UI Design
University of Minnesota
Design Thinking for Innovation
University of Virginia
music
Richland College