Lainey Gates
Freeport,TX
Summary
Experienced medical and veterinary receptionist/assistant skilled in patient/client communication, scheduling, and administrative support. Strong organizational skills and a compassionate approach in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Stylist Associate
Studio 319 Salon
04.2023 - Current
- Assisted with reception duties as needed to ensure seamless appointment scheduling and check-out procedures.
- Developed strong relationships with repeat clients, resulting in increased loyalty and consistent bookings.
- Streamlined inventory management by monitoring stock levels and placing timely orders for essential supplies.
- Maintained a clean and organized salon workspace, upholding strict sanitation protocols for client safety.
Receptionist/Vet Technician Assistant
East Texas Veterinary Clinic
06.2019 - 12.2020
- Greet patients or callers to schedule appointments, handle inquiries, and fill prescription orders
- Upholding the expectations of care, and communication expected of reception staff
- Consistent disinfection of office waiting room chairs, doors, bathroom, and areas that are contacted throughout the day
Receptionist/Assistant
Jerry Johnson OB/GYN
04.2020 - 08.2020
- Communication with clients/patients through phone services or in-person appointments
- Creating appointments in various databases, and management of client profiles
- Upholding the expectations of care, and communication expected of reception staff
- Consistent disinfection of office waiting room chairs, doors, bathroom, and areas that are contacted throughout the day
Education
Undergraduate - Pre Radiography
San Jacinto College
Pasadena, TXUndergraduate - Pre Radiography
Houston Community College
Houston, TXUndergraduate - Pre Radiography
Galveston College
Galveston, TXSkills
- Excellent written and verbal communication
- Outstanding telephone etiquette
- General office maintenance
- Successful at multitasking
- Dependable
- Organized
- Motivated to learn
- Experience in Patient Care
Timeline
Stylist Associate
Studio 319 Salon
04.2023 - Current
Receptionist/Assistant
Jerry Johnson OB/GYN
04.2020 - 08.2020
Receptionist/Vet Technician Assistant
East Texas Veterinary Clinic
06.2019 - 12.2020
Undergraduate - Pre Radiography
San Jacinto College
Undergraduate - Pre Radiography
Houston Community College
Undergraduate - Pre Radiography
Galveston College
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