Laira Burnett
Mobile,USA
Summary
Adept at thriving in fast-paced environments, committed to delivering exceptional service and contributing to team success in dynamic workplaces.
Overview
9
9
years of professional experience
Work History
Assistant Preschool Teacher
Weinikers Montisori
2025.08 - 2026.03
- Supported lead teacher in executing curriculum and daily lesson plans.
- Fostered a nurturing and engaging environment for children's social and emotional development.
- Collaborated with parents to communicate student progress and address concerns effectively.
- Supported classroom management strategies to maintain a positive learning atmosphere.
Crew Member
Quick Quack Car Wash
2021.10 - 2025.02
- Sold memberships to customers by demonstrated strong communication skills by effectively conveying information about menu items to customers
- Addressed customer concerns or complaints, and resolved them
Critical Situation Manager
Tek Experts
2022.01 - 2023.01
- Computer program skills
- Effective phone communication
- Handled de-escalation
Server
Olive Garden
2020.01 - 2023.01
- Greet guests
- Operate POS
- Money handling
Lifeguard/Swim Instructor
YMCA
2017.01 - 2022.01
- CPR/BLS/O2/Child safety certifications
- Instructor
- Incident reports
Education
Criminal Justice (High school or equivalent) - undefined
Colorado Technical University
Colorado Springs2026-04
Master of Science - Criminal Justice
Colorado Technical University
Online-Remote2025-06
Skills
- Exhibited exceptional verbal and written communication skills to enhance collaborative efforts
- Oversaw team operations to optimize productivity and foster collaboration
- Oversaw high-quality service delivery in dynamic dining settings
- Assisted users in resolving technical issues promptly Supported troubleshooting for hardware and software challenges Guided customers in understanding product features and functionalities
- Assisted customers with questions and problems to improve satisfaction Provided quick solutions to meet customer needs Worked with team members to enhance service delivery
Timeline
Assistant Preschool Teacher
Weinikers Montisori
2025.08 - 2026.03
Critical Situation Manager
Tek Experts
2022.01 - 2023.01
Crew Member
Quick Quack Car Wash
2021.10 - 2025.02
Server
Olive Garden
2020.01 - 2023.01
Lifeguard/Swim Instructor
YMCA
2017.01 - 2022.01
Criminal Justice (High school or equivalent) - undefined
Colorado Technical University
Master of Science - Criminal Justice
Colorado Technical University