Beauty Advisor
Ulta Beauty Inc.
Phoenix, Arizona
03.2022 - 05.2022
- My daily duties were Cashier, Restocking, Go-Backs (For Returns), Helping customers achieve their desired look.
- Provided customers with product advice and recommendations based on their individual needs.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Ensured that all displays were neat and organized at all times.
- Created a positive shopping experience for each customer through effective communication skills.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Administered special promotions such as discounts or loyalty rewards programs.
- Updated customer records in database software program accurately.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- I also received the opportunity in the prestige side of cosmetics such as Chanel, Clinique, Dermalogica,Etc.