LAITH ABULAILA
Boulder,CO
Overview
5
5
years of professional experience
Work History
Manager of Operations
BoulderCBD
07.2022 - Current
- Created the first company-brand product, leading to new highs in monthly revenues
- Developed an advertising campaign to help propel the company in terms of revenue
- Observed and maintained daily inventory levels based on current sales
- Helped educate the team on work priorities while empowering employees to self-organize and make informed decisions
- Used interpersonal skills to constructively resolve disagreements with suppliers and manufacturers
- Maintained positive relationships with customers, putting customer needs first always.
Owner
Cascade Consulting Company
06.2023 - 01.2024
- Achieved forecasted revenue goals and managed budget to reduce overages and expenditures
- Met with prospective clients to present company offerings, discuss products, and showcase service solutions
- Evolved a 3-6 month plan to increase client revenue through website development, social media marketing, and SEO optimization
- Integrated the use of AI software to maintain client expectations in communication, timeliness, and strategy.
Sus Chef/Server
House And Howell Social
10.2022 - 07.2023
- Built guest satisfaction by visiting diners at tables to obtain feedback and provide additional services for a great dining experience
- Launched operational improvements, reducing diner wait time for food preparation and service
- Consulted with clients to discuss bespoke menus for special events
- Enforced standards for meal service, presentation, and quality of food items across kitchen shifts.
Server
Nolu's
03.2019 - 02.2021
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service
- Used POS system to accurately input orders and process payments
- Took orders, made drinks, and provided refills for guests
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Assisted guests with making menu choices and took note of special requests.
Education
Bachelor of Science - Finance
University of Boulder, Colorado
Boulder, Colorado05.2026
High School Diploma -
American Community School of Abu Dhabi
Abu Dhabi, UAE06.2021
International Baccalaureate - Physics, Chemistry, Economics -
American Community School of Abu Dhabi
Abu Dhabi, UAE06.2021
Skills
- Maintaining client relationships
- Business marketing
- Operations management
- Suggestive selling
- Quality control
- Professionally fluent in English, Arabic, and Spanish
Timeline
Owner
Cascade Consulting Company
06.2023 - 01.2024
Sus Chef/Server
House And Howell Social
10.2022 - 07.2023
Manager of Operations
BoulderCBD
07.2022 - Current
Server
Nolu's
03.2019 - 02.2021
Bachelor of Science - Finance
University of Boulder, Colorado
High School Diploma -
American Community School of Abu Dhabi
International Baccalaureate - Physics, Chemistry, Economics -
American Community School of Abu Dhabi