Summary
Overview
Work History
Education
Skills
Timeline
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Laithe Dutton

Lexington

Summary

Dynamic Community Assistant with a proven track record at Article Student Living, excelling in conflict resolution and resident retention. Skilled in problem-solving and effective communication, I led lease signings and enhanced tenant satisfaction through proactive engagement and administrative support, ensuring a welcoming living environment for all residents.

Overview

5
5
years of professional experience

Work History

Community Assistant

Article Student Living, Station At Five Points Apartment Complex
06.2024 - 07.2025
  • Responded promptly and effectively to emergencies such as maintenance needs and criminal incidents.
  • Maintained open communication with tenants to proactively handle questions and complaints.
  • Tracked prospects and responded to new inquiries to increase conversion rates.
  • Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Solved grievances and complaints by collaborating with residents.
  • Managed digital and physical office records and used [Software] tools to track trends and report on metrics.
  • Led tours to highlight property features to prospective tenants and answer questions.
  • Sales calls to potential tenants and followed up on renewal leases daily.
  • Led the team in lease signings for the last 6 months.
  • Prepared and processed applications, initial payments and security documentation for new residents.

Pet Sitter

Dr. Sarah Ludington
01.2020 - 2025
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Communicated professionally with pet owners via phone, email, and text.

Food and Beverage Cashier

Poke Bros
06.2023 - 08.2023
  • Operated and sanitized kitchen and food preparation equipment.
  • Prepared and served food to customers
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Bachelor of Arts - Economics

University of South Carolina
Columbia, SC
05-2026

Skills

  • Message delivery
  • Student assistance
  • Training & Development
  • Mediation techniques
  • Verbal and written communication
  • Cultural competency
  • Conflict resolution
  • Problem-solving
  • Maintenance requests
  • Problem-solving abilities
  • Interpersonal communication
  • Administrative duties
  • Resident retention

Timeline

Community Assistant

Article Student Living, Station At Five Points Apartment Complex
06.2024 - 07.2025

Food and Beverage Cashier

Poke Bros
06.2023 - 08.2023

Pet Sitter

Dr. Sarah Ludington
01.2020 - 2025

Bachelor of Arts - Economics

University of South Carolina

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