Detail-oriented professional with strong communication skills and a focus on team collaboration. Experienced in creating welcoming environments and efficiently managing customer interactions.
Overview
1
1
year of professional experience
Work History
Host
BJ's Restaurant & Brewhouse
Laguna Hills
12.2025 - Current
Greeted guests warmly upon arrival to create a welcoming atmosphere.
Managed seating arrangements efficiently to optimize restaurant flow.
Answered phone inquiries and provided accurate information about menu offerings.
Monitored wait times and informed guests of estimated seating durations.
Greeted guests and gathered information to seat groups or place on waitlist.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Managed incoming calls during busy shifts.
Took reservations over phone and in person.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Provided customers with accurate wait times and monitored waiting list.
Drive-Thru Cashier
Raising Cane's Restaurants
Laguna Hills
06.2025 - 07.2025
Operated cash register and handled transactions accurately.
Maintained cleanliness and organization of the drive-thru area.
Provided excellent customer service to ensure a positive experience.
Operated drive-thru window efficiently to ensure fast order processing times.
Greeted customers, took orders, and provided product information.