LaJessica Wright
Balch Springs,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant (Temporary)
Pacific Premier Bank
Addison, TX
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Executive Coordinator
Fragomen Del Rey, Bernsen & Loewy LLP
Addison, TX
07.2021 - 12.2023
- Entered data, generated reports, and produced tracking documents.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Supported case management by organizing, indexing, and archiving transcribed documents for easy retrieval and reference.
- Implemented project management techniques during digitization projects; assigned proper classifications while preserving original content integrity.
Administrative Assistant
The Einstein School
Plano, TX
07.2020 - 07.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Records Retrieval Specialist
Cotiviti
McKinney, TX
04.2019 - 07.2020
- Updated internal databases regularly to reflect the most current information regarding file locations and statuses.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
Master Of Applied Science - Mental Health Services
Grand Canyon University
Phoenix, AZ11.2022
Bachelor Of Applied Science - Integrative Studies: Psychology, Criminal Justice
University of North Texas
Denton, TX12.2020
Skills
- Customer Service
- Data Entry
- Office Administration
- Time Management
- Customer and client relations
- Documentation and Recordkeeping
- Recordkeeping
- Multi-line phone proficiency
- Project Management
Timeline
Administrative Assistant (Temporary)
Pacific Premier Bank
02.2024 - Current
Executive Coordinator
Fragomen Del Rey, Bernsen & Loewy LLP
07.2021 - 12.2023
Administrative Assistant
The Einstein School
07.2020 - 07.2021
Records Retrieval Specialist
Cotiviti
04.2019 - 07.2020
Master Of Applied Science - Mental Health Services
Grand Canyon University
Bachelor Of Applied Science - Integrative Studies: Psychology, Criminal Justice
University of North Texas