LaJoy Brown

• Excellent customer service
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Recorded incident reports with detailed accounts of occurrences.
• Managed team schedules to provide effective security coverage for building needs.

• Excellent Customer Service
• Ensure the safety and well-being of the community by doing hourly interior and exterior patrol of the hospital surrounding areas.
• Monitored and Recorded daily activities to share with health care security management for future security plans
• Informed and warned patrons of rules infractions, such as smoking and loitering
• Daily activity report
• Monitoring suspicious activity

• Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
• Emptied and decontaminated trash containers to efficiently reduce waste.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Operates a commercial type vacuum cleaner and attachments for floors, walls, furniture, and for high dusting.

• Ability to work effectively as a team player

• Ability to prioritize work assignments and use time efficiently

• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.