Lajuan Grant
Euclid,OH
Summary
Successful and seasoned Licensed Insurance Agent with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
The General Auto Insurance
11.2019 - Current
- I field inbound calls, offer up a variety of products to our customers and create a unique experience.
- Upsold additional products and services after identifying customer needs and requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Licensed insurance agent
National General Insurance
12.2018 - 11.2019
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices
- Built relationships with clients using active listening and issue resolution to provide excellent service
Bartender
Marriott Hotel
12.2015 - 07.2017
- I used my customer service skills to interact with guests to provide them with a great experience throughout the evening
- I complete multiple tasks throughout the evening that requires a great deal of skill.
Bartender
Marriott Hotel
03.2013 - 08.2015
- I used knowledge learned from previous jobs to make a wide variety of drinks
- I was certified in TIPS as well as CARE alcohol awareness programs.
Sales Associate
Rent A Center
03.2012 - 03.2013
- I assisted customers with purchasing furniture and making sure that kept up with payments.
Bartender
Intercontinental hotels group
03.2007 - 03.2012
- Prepared drinks for guests as well as other servers.
Education
High School Diploma -
Lincoln West High School
Cleveland, OH06.2006
Skills
- Problem solver
- New Agent Training
- Insurance sales expertise
- Insurance product expertise
- Client Retention
- Insurance sales
- Team training and development
- Ability to achieve personal goals
- Ability to achieve performance goals
- Adhere to all business needs
- Quick thinker and able to switch focus to achieve objectives
- Computer and software skills
Accomplishments
I've assisted in training agents in Alternative Auto, getting them up to speed with working with our partner companies.
I have demonstrated the ability to meets the goals and show success, which has been spotlighted in my being selected as a winner 2023 AmFam Direct contest.
Certification
Property & Casualty License
Personal Information
- Relocation: Anywhere
- Title: Licensed Insurance Agent
Timeline
Licensed Insurance Agent
The General Auto Insurance
11.2019 - Current
Licensed insurance agent
National General Insurance
12.2018 - 11.2019
Bartender
Marriott Hotel
12.2015 - 07.2017
Bartender
Marriott Hotel
03.2013 - 08.2015
Sales Associate
Rent A Center
03.2012 - 03.2013
Bartender
Intercontinental hotels group
03.2007 - 03.2012
High School Diploma -
Lincoln West High School
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