Jenny Sichterman
Bryant,AR
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives both professionally and in community organizations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Rena Gilliam Insurance, LLC
Benton, AR
03.2021 - Current
- Developed fact-finding processes to determine need for coverage and retaining clients.
- Initiated contact with potential clients through cold calling and networking activities.
- Analyzed customer needs and provided best solutions and cross-selling products.
- Sought out new clients and developed clientele by networking to find new customers in the community.
- Provided guidance and support to less experienced agents.
- Responded to customer inquiries and problems to promote great service.
Community Engagement Leader
Thrivent Financial
Bryant, AR
07.2012 - 09.2020
- Engaged and nurtured relationships with church leaders,
non-profit organizations, volunteer leaders and their
communities. - Developed strategic plans to drive brand awareness within
the Christian market by leveraging generosity programs and
marketing resources. - Coached and developed new financial professionals ensuring
a successful marketing activity plan to reach business goals. - Managed budget and schedule to handle demanding PR requirements over 5 states.
- Planned and coordinated special events such as conferences, workshops, seminars, and forums to promote brand awareness.
- Collaborated with internal departments to ensure that all initiatives are aligned with organizational goals.
Freight Coordinator/Planner
Cal-Ark Trucking
Mabelvale, AR
07.2006 - 07.2012
- Planned and coordinated freight with driver movements to balance customer demands and driver needs
- Worked directly with Sales and Dispatch Teams
- Solicited and booked freight to drive company goals and meet driver needs.
Customer Service Freight Broker
Transport America
Eagan, MN
04.2000 - 08.2004
- Developed business relationships with 3 of top 5 customers
- Solicited and booked freight
- Exceeded just-in-time performance goals regularly to meet customer needs.
Education
Licensed Cosmetologist - Cosmetologist
Stewarts School of Hairstyling
Aberdeen, SD12-1985
High School Diploma -
Huron High School
Huron, SD05-1984
Skills
- Proven Motivator
- Problem Solver
- Data Analysis
- Expert Communicator
- Active Volunteer Leader
- Excellent Client Service
- Proven Client Retention
- Relationship Builder
- Leader in the Community
Certification
- Crazy Good Talks w/ Dierdre Van Nest - Presentation Skills
- Fred Pryor Seminar - Leadership, Team-building and Coaching Skills
- Fred Pryor Seminar - Communication Skills for Women
- Fred Pryor Seminar - Dealing with Difficult People
- Fred Pryor Seminar - Event Planning
- Grow Coaching/Four Roles of a Leader Workshop - Training
Volunteer Experience
- Sit on VIP Council for Saline County Home Builders Association.
- President - Board of Directors, Habitat for Humanity of Saline County, AR, 06/2019 - June 2023, Benton, AR. Sit on Church Relations Committee & Development Committee. Past Committee Chair for Development Committee & Fundraising.
- Past First Lady and Active Supporter, Scimitar Shriners & Women in Philanthropy, 01/2018 - 01/2019, N Little Rock, AR, Local Affiliate with Shriners Hospitals for Children. Led and conducted monthly meetings with Ladies of the Shrine. Lead fundraising efforts for Shriners Hospitals for Children in Central AR.
Timeline
Licensed Insurance Agent
Rena Gilliam Insurance, LLC
03.2021 - Current
Community Engagement Leader
Thrivent Financial
07.2012 - 09.2020
Freight Coordinator/Planner
Cal-Ark Trucking
07.2006 - 07.2012
Customer Service Freight Broker
Transport America
04.2000 - 08.2004
Licensed Cosmetologist - Cosmetologist
Stewarts School of Hairstyling
High School Diploma -
Huron High School
- Crazy Good Talks w/ Dierdre Van Nest - Presentation Skills
- Fred Pryor Seminar - Leadership, Team-building and Coaching Skills
- Fred Pryor Seminar - Communication Skills for Women
- Fred Pryor Seminar - Dealing with Difficult People
- Fred Pryor Seminar - Event Planning
- Grow Coaching/Four Roles of a Leader Workshop - Training
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