Lake Schoeneck
Fort Pierce,FL
Summary
I am an adept salesman, active thinker and a natural born leader. My experience with management in the retail industryhas required me to be quick on my feet, with the knowledge required to make on the fly decisions pertaining to business results. Having managed dozens of sales team members over the past 6 years, has granted me the ability to become deft at training and developing those individuals towards their absolute potential. Throughout my time spent in the retail industry I have consistently found new and innovative ways of working through commonplace problems, utilizing technology and teamwork to achieve success. I have consistently collaborated cross functionally with multiple divisions of the organization I have been a part of. My work ethic is next to none, and I am excited to utilize that tool in making any business I become a part of a successful one.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Ralph Lauren
07.2022 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Organized and managed performance and employee development
- Increased focus on brand standards and dress code, elevating consumer experience in market
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Supported 6 different store projects from remodels to the US open with in store talent
- Increased email capture rates from 67% YTD to 85% Year-To-date
- Achieved above company norms in Employee Engagement scores.
General Manager
Ralph Lauren
10.2021 - 07.2022
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed client relationships and fostered a culture of customer service
- Executed strategic merchandise movement across store channels to promote sales
- Elevated brand presentation standards to new heights store wide
- Built a Shrink Reduction Program that resulted in positive trend compared to LY
- Navigated obstacles relating to global pandemic with tact and care
- Provided feedback across all channels of the company including Operations, Payroll, IT and Merch Divisions.
- Accomplished financial sales plan for FY22
- Increased email capture rate from below 50% YTD to over 80% by year end
Associate Manager
Ralph Lauren
12.2020 - 10.2021
- Provided resources and solutions relating to people and development
- Maintain and organize work schedule, timecards, and payroll for 40+ employees
- Utilized SAP, Workday, Workforce Management and I-9 software for scheduling and hiring
- Find creative solutions to promote teamwork and provide energy to all employees
- Navigated obstacles relating to global pandemic with tact and care
- Fostered a positive and productive work environment for store team
Education
High School Diploma -
Ida S. Baker High School
Cape Coral, FL06.2016
Skills
- Customer Relationship Management
- Workflow Planning
- Customer Retention
- Advertising and Marketing
- Loss Prevention
- Strategic Planning
- Staff Management
- Economic Analysis
- Community Outreach
- Process Improvements
- Training and Coaching
- Cost Reductions
Certification
- Certified in Microsoft PowerPoint 2011
- Certified in Microsoft Word 2011
Accomplishments
- Exceeded Financial Sales Plan FY22
- Increased Email Capture Rates to company expectations in each location I’ve worked in
- Trained and developed a multitude of leaders within the company spanning from retail roles to corporate
- Reduced lease cost in partnership with corporate real estate partners based on mall occupancy
- Captain of Diversity Equity and Inclusion for Retail District
- Graduated from RL Mentorship Program
Volunteer Experience
- Hosted multiple in store food drives
- Hosted beach cleanups in the Vero Beach area
- Hosted multiple Back to School Drives
- Donated over 1500 LBS of LDPE Plastics to recycling facilities in Vero Beach
Timeline
General Manager
Ralph Lauren
07.2022 - Current
General Manager
Ralph Lauren
10.2021 - 07.2022
Associate Manager
Ralph Lauren
12.2020 - 10.2021
High School Diploma -
Ida S. Baker High School