Lakedra Jones
Homer,LA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Towerloan
Homer, LA
06.2022 - Current
- My role as a customer service representative is to assist customers and help them with their needs.
- I do applications as well as close the loans.
- I take payments for customers and keep the draw balanced.
- My role is to answer calls and assist customers in a timely manner.
Education
Homer High School
Homer, LASkills
- Loan processing
- Payment handling
- Customer account management
- Software applications
Languages
English
Professional
Certification
- Louisiana Department of Insurance
About myself
I am looking for employment that is demanding and at the same time rewarding. I am looking for a job that I can make a career out of.
Timeline
Customer Service Representative
Towerloan
06.2022 - Current
Homer High School
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