Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakeema Rattray

Orange,NJ

Summary

Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt swiftly to new environments. Committed to contributing to team success while pursuing opportunities for professional growth and development. Tech-savvy innovator with hands-on experience in emerging technologies, driven by a passion for continuous improvement and learning. Adept at identifying opportunities for technological enhancements and implementing effective solutions that foster efficiency and innovation.

Overview

11
11
years of professional experience

Work History

Coordinator

RadNet
01.2024 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Toll Collector

NJ Turnpike Authority
01.2023 - Current
  • Collected and verified financial transactions while maintaining accuracy and professionalism.
  • Monitored toll lane activity and generated operational reports.
  • Assisted in maintaining a safe environment for travelers through vigilant monitoring of the toll plaza area.
  • Upheld company standards for professional demeanor, consistently delivering courteous service under all circumstances.
  • Enhanced customer satisfaction by providing efficient service in toll collection and transaction processing.

Paraprofessional

Bloomfield School District
01.2024 - 06.2025
  • Participate in individualized planning and collaborate with teachers, therapists, and parents to promote student growth
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Reported on student progress, behavior, and social skills to parents.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.


Advocate

Conduent
09.2022 - 01.2024
  • Managed intake and eligibility processes for clients seeking insurance and benefits support.
  • Coordinated with healthcare providers, doctors, and billing departments to resolve documentation and claim discrepancies.
  • Educated members on benefits, rights, and available healthcare resources, ensuring a seamless support experience.
  • Managed sensitive cases with discretion, protecting client confidentiality and trust. incompliance with HIPAA regulation
  • Spearheaded initiatives to improve the overall patient experience, resulting in increased satisfaction scores and positive feedback from patients and families.

Police Officer Recruit

Orange Police Department
04.2021 - 07.2021
  • Completed coursework and training on crisis response, conflict resolution, and community engagement.
  • Applied problem-solving and communication skills in high-pressure situations.
  • Gained knowledge of compliance, policy adherence, and documentation processes.
  • Received ongoing training in various law enforcement topics to stay current with industry best practices and procedures.
  • Learned to protected the constitutional rights of citizens by enforcing municipal codes, state statutes, federal laws, and court orders impartially.
  • Conducted physical training to keep fit and perform job duties productively.

Specimen Processor

Aerotek – QDX Pathology
09.2020 - 04.2021
  • Handled sensitive medical testing documentation and ensured accurate entry into lab systems.
  • Coordinated with internal teams and external providers to correct missing or incomplete records.
  • Maintained compliance with state and federal laboratory standards, ensuring proper tracking and reporting.

PSE Clerk / Carrier Assistant

United States Postal Service
01.2015 - 11.2019
  • Performed intake and processing of mail and packages, ensuring documentation and delivery followed federal standards.
  • Communicated with the public and resolved customer concerns with professionalism.
  • Maintained accurate logs, reports, and routing documentation in compliance with USPS procedures.

Education

Associate of Science (AS) - Criminal Justice

Essex County College
Newark, NJ
05-2024

Diploma - undefined

West Side High School

Bachelor of Arts -

Kean University
Union, NJ
05-2026

Skills

  • Proficient in Excel, Word, PowerPoint, Data Entry, Internet Research, Telecommunication
  • CPR and notary certified

Timeline

Coordinator

RadNet
01.2024 - Current

Paraprofessional

Bloomfield School District
01.2024 - 06.2025

Toll Collector

NJ Turnpike Authority
01.2023 - Current

Advocate

Conduent
09.2022 - 01.2024

Police Officer Recruit

Orange Police Department
04.2021 - 07.2021

Specimen Processor

Aerotek – QDX Pathology
09.2020 - 04.2021

PSE Clerk / Carrier Assistant

United States Postal Service
01.2015 - 11.2019

Diploma - undefined

West Side High School

Associate of Science (AS) - Criminal Justice

Essex County College

Bachelor of Arts -

Kean University

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