Lakeesha Kelly
Summary
Compassionate Psych Technician with experience at The Harris Center For Mental Health And IDD, adept at active listening and behavior monitoring. Successfully implemented tailored behavior modification strategies, enhancing patient outcomes and fostering a collaborative environment. Skilled in patient assessment and dedicated to maintaining confidentiality while promoting healing through effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Acting Lead Psychiatric Technician
The Harris Center For Mental Health And IDD
02.2012 - 10.2024
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Mentored junior staff, fostering skill development and operational knowledge.
- Implemented behavior modification strategies based on individual's needs, contributing to improved functioning within daily life activities.
- Maintained confidentiality of individuals information, adhering to HIPAA regulations and protecting individual privacy rights.
- Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall individuals' outcomes.
- Conducted initial intake assessments for individuals needed for proper treatment planning.
- Managed approximately 30 incoming calls, emails and faxes, directed calls to appropriate personnel and resolved customer inquiries.
- Participated in community outreach events, representing the theater company and fostering connections with potential patrons.
Direct Care Worker
Girling Home Health
08.2022 - 12.2022
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
Education
Associate of Science - Social And Behavioral Science
Houston Community College
Houston, TX08-2027
Skills
- Active listening
- Effective communication
- Behavior monitoring
- Problem-solving
- Patient assessment
- Multitasking Abilities
- Teamwork and collaboration
- Recreational activity planning
- Scheduling and calender management
- Microsoft Office Suite
Certification
- Microsoft Office
- Texas Driver's License
Timeline
Direct Care Worker
Girling Home Health
08.2022 - 12.2022
Acting Lead Psychiatric Technician
The Harris Center For Mental Health And IDD
02.2012 - 10.2024
Associate of Science - Social And Behavioral Science
Houston Community College