Qualified Psychiatric Technician providing 20 + years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance.
Hi, I’m
Dawnella Swan
Missouri City
Summary
Overview
29
years of professional experience
Work History
Westoaks HospitalHouston Texas
Lead Psychiatric Technician
08.2010 - Current
Job overview
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
- Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Texas Dept. of Criminal JusticeHouston Texas
Correctional Officer
04.1997 - 05.2016
Job overview
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Maintained clear and open communications with all facility areas to support safe operations.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Applied non-violent response tools and physical restraint during problematic situations.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Apprehended escapees safely while following proper techniques.
Skills
- Relationship building
- Maintenance & Repair
- Active listening
- First Aid/CPR
- Negotiation
- Observation
- Safety
- Crisis Prevention Intervention (CPI)
- Armory and key control
- Restraint techniques
- Visitation guidelines understanding
- Occupational hazards and safety precautions
- File and record maintenance
Timeline
Lead Psychiatric Technician
Westoaks Hospital
08.2010 - Current
Correctional Officer
Texas Dept. of Criminal Justice
04.1997 - 05.2016