Lakeeta Dawson
Oklahoma
Summary
Dedicated CNA with a proven track record at Visiting Angels Home Care, excelling in patient care and vital signs monitoring. Known for compassionate communication and effective problem-solving, I foster emotional support and ensure safety, enhancing client well-being. Committed to maintaining HIPAA compliance while delivering exceptional care in high-pressure environments.
Overview
4
4
years of professional experience
Work History
CNA
Visiting Angels Home Care
02.2026 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored patient health, reporting changes to healthcare professionals promptly.
- Administered prescribed medications and maintained accurate documentation of care provided.
- Developed strong relationships with clients to enhance their emotional well-being and trust.
- Collaborated with interdisciplinary teams to create personalized care plans for clients.
- Implemented infection control measures to maintain a safe environment for clients and caregivers.
- Provided compassionate support during end-of-life care, respecting client dignity and wishes.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
PCA
Elara Caring
Oklahoma City, OK
03.2025 - 05.2026
Driver
Uber Eats
Oklahoma City, OK
10.2023 - 09.2025
- Navigated optimal delivery routes to ensure timely order fulfillment.
- Maintained vehicle cleanliness and functionality for safe transportation of goods.
- Communicated effectively with customers to confirm order details and address inquiries.
- Utilized GPS technology to enhance navigation accuracy and delivery efficiency.
- Managed multiple deliveries simultaneously while adhering to time constraints.
- Collaborated with support teams to resolve delivery issues promptly and efficiently.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
Cashier
Dollar Tree
Oklahoma City
09.2022 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries, enhancing service quality.
- Implemented loss prevention techniques to minimize shrinkage.
- Monitored store inventory levels and reported discrepancies to management.
- Trained new hires on operational procedures and customer service standards.
- Collaborated with team members to improve checkout workflow efficiency.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Spark Driver
Walmart
Oklahoma City, OK
06.2023 - 01.2024
PCA
Careplus Home Health
Oklahoma City, OK
05.2023 - 01.2024
Education
High School Diploma -
Blytheville High
Blytheville, AR05.2012
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Active listening
- Flexibility and adaptability
- Physical stamina
Timeline
CNA
Visiting Angels Home Care
02.2026 - Current
PCA
Elara Caring
03.2025 - 05.2026
Driver
Uber Eats
10.2023 - 09.2025
Spark Driver
Walmart
06.2023 - 01.2024
PCA
Careplus Home Health
05.2023 - 01.2024
Cashier
Dollar Tree
09.2022 - 02.2025
High School Diploma -
Blytheville High