Summary
Work History
Education
Skills
Accomplishments
Timeline
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LaKeisha Brown

Castaic,CA

Summary

Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Work History

Housing Navigation Case Manager

IHSS
Los Angeles, CA
01.2024 - 02.2024
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Conducted home visits to assess the safety of living environments for clients.

Education

Certificate - Residential Aide

Worker Education And Resource Center
1545 Wilshire Blvd
02-2022

Certificate - Medical Assisting

United Education Institute
Van Nuys, CA
02-1992

Skills

  • Health History Documentation
  • Care Coordination
  • Community Outreach
  • Needs Assessment
  • Performance Tracking
  • Case Management
  • Client Advocacy
  • Data Entry and Analysis
  • Progress Evaluations
  • Treatment Planning
  • Email and Telephone Etiquette
  • Documentation and Reporting
  • Intervention Plans
  • Problem-Solving
  • Patient Assessment
  • Conflict Resolution
  • Social Work
  • Positive Attitude
  • Organization and Multitasking

Accomplishments

  • Featured in The Midnight Mission shelter monthly Newsletter
  • Residential Aide certificate
  • Featured as the spotlight of my Residential Aide Training Class

Timeline

Housing Navigation Case Manager

IHSS
01.2024 - 02.2024

Certificate - Residential Aide

Worker Education And Resource Center

Certificate - Medical Assisting

United Education Institute

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LaKeisha Brown