Lakeisha Ellis
Memphis,TN
Summary
Dedicated professional with a strong background in customer service and team collaboration. Known for reliability and attention to detail, with proven ability to enhance guest experiences and streamline processes.
Overview
6
6
years of professional experience
Work History
host/server
Sheraton Hotels
Memphis, Tennessee
10.2018 - 12.2018
- Greeted and welcomed guests upon arrival with a friendly demeanor.
- Managed seating arrangements to optimize guest flow and comfort.
- Coordinated with kitchen staff to ensure timely service and customer satisfaction.
Cashier
Hardee's Restaurant
Memphis, Tennessee
09.2017 - 10.2018
- Managed cash register operations and ensured accurate balancing of drawers at shift end.
- Collaborated with team members to streamline service delivery and enhance customer experience.
- Stocked supplies and restocked items in the front of house.
- Operated cash register with precision, processing diverse payment methods including cash, check, credit card, gift card, and automatic debit.
Picker Packer
Hershey
Memphis, Tennessee
08.2014 - 09.2017
- Sorted and organized products to meet quality standards, ensuring compliance for shipment.
- Packaged products accurately for shipment to retail partners.
- Collaborated with team members to enhance packing processes, improving overall workflow.
- Used handheld scanners to key in data for packages.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Fulfilled orders efficiently, consistently meeting daily objectives and deadlines.
pretest laptops
Flextronics
Memphis, Tennessee
05.2013 - 08.2014
- Operated machinery and tools to maintain production standards and ensure safety compliance.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Manassas
Memphis, TN05-2012
Skills
- Table management
- Service coordination
- Order processing
- Cash handling
- Time management
- Customer service
Timeline
host/server
Sheraton Hotels
10.2018 - 12.2018
Cashier
Hardee's Restaurant
09.2017 - 10.2018
Picker Packer
Hershey
08.2014 - 09.2017
pretest laptops
Flextronics
05.2013 - 08.2014
High School Diploma -
Manassas