Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyanna Roberts

Little Rock,AR

Summary

Experienced Patient Care Technician with a strong commitment to professional growth and development. Skilled in patient communication, HIPAA regulations, and conducting patient assessments. Seeking a challenging position in a stable healthcare field that offers growth opportunities. Demonstrates a strong work ethic and enthusiasm for acquiring new skills.

Overview

4
4
years of professional experience

Work History

PATIENT CARE TECH

UAMS MYELOMIA INSTITUTE
02.2023 - Current
  • Gather patient data to ensure accurate medical records, identify, monitor, and record symptoms in patient charts, and deliver findings to nurses and physicians
  • Reposition and transport patients throughout the hospital and ensure compliance with protocols for patient safety
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Patient Care Technician

Baptist Health Medical Center
08.2022 - 02.2023
  • Performing basic medical tasks, measuring and recording vital signs, listening to patients concerns and reporting them to nurses or other colleagues
  • Turning, moving or relocating patients with personal hygiene
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

SALES ASSOCIATE

BATH AND BODY WORKS
09.2021 - 05.2022
  • Took incoming phone calls and answered them with information about products
  • Services and store hours
  • Meet
  • Greet and assist the public
  • Ordered and maintain supplies and perform other duties to support the customers as needed
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

SALES ASSOCIATE

DOLLAR GENERAL
06.2020 - 08.2021
  • Stocked and replenished merchandise according to store merchandising layouts
  • Welcomed customers into the store and help them locate items
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Pulaski Technical College -

Pulaski Technical College
North Little Rock, AR
10.2027

High School Diploma -

J.A. Fair School of College And Career Academies
Little Rock, AR
05.2020

Skills

  • Computer Literacy
  • Patient Care Technician (PCT)
  • Patient Care and Confidentiality
  • Epic Expert
  • CPR Certification
  • HIPAA Compliance
  • Electronic Charting

Timeline

PATIENT CARE TECH

UAMS MYELOMIA INSTITUTE
02.2023 - Current

Patient Care Technician

Baptist Health Medical Center
08.2022 - 02.2023

SALES ASSOCIATE

BATH AND BODY WORKS
09.2021 - 05.2022

SALES ASSOCIATE

DOLLAR GENERAL
06.2020 - 08.2021

Pulaski Technical College -

Pulaski Technical College

High School Diploma -

J.A. Fair School of College And Career Academies

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Keyanna Roberts