Lakeisha Johnson
COLUMBIA,SC
Summary
Dynamic professional with a proven track record at Allied Universal Security Services, excelling in surveillance monitoring and effective team leadership. Adept at fostering client relationships and maintaining confidentiality, I streamline processes to enhance operational efficiency while ensuring a secure environment. Committed to ethical practice and exceptional customer service.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
18
18
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
10.2019 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
Lead Teacher
Lightbridge Academy
01.2017 - 06.2019
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Office Manager/Childcare Lead Teacher
VIP Child Care Center
04.2015 - 01.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Caseworker/ Tax Debt Collector
Pioneer Credit Recovery
08.2007 - 03.2010
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Streamlined documentation processes, increasing efficiency in caseload management.
Education
High School Diploma -
Frankford High School
Philadelphia, PA06-2000
Skills
- Effective team leadership
- Surveillance monitoring
- Team leadership
- Security personnel training
- Highly effective communication
- Case information confidentiality
- Client interaction
- Client advocacy
- Records management
- Assessment skills
- Ethical practice
- Professional boundaries
- Customer service
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
Timeline
Security Supervisor
Allied Universal Security Services
10.2019 - Current
Lead Teacher
Lightbridge Academy
01.2017 - 06.2019
Office Manager/Childcare Lead Teacher
VIP Child Care Center
04.2015 - 01.2017
Caseworker/ Tax Debt Collector
Pioneer Credit Recovery
08.2007 - 03.2010
High School Diploma -
Frankford High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Mark CerullMark Cerull
Security Supervisor at Allied Universal Security ServicesSecurity Supervisor at Allied Universal Security Services
Elena NicoaraElena Nicoara
Host, Servers Assistant, Cashier at Two Cities Pizza Co.Host, Servers Assistant, Cashier at Two Cities Pizza Co.