Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Work History
Medical Technician
Brightviewseniorliving
Nottingham, MD
09.2020 - 06.2021
Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
Supported healthcare teams in consistently delivering timely and quality care according to company standards.
Monitored patients for medical changes and reviewed and revised care plans accordingly.
Provided excellent patient support and care to patients and families.
Reported safety hazards to supervisors, removing risk and promoting workplace safety.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Documented patient care services by charting in designated areas.
Participated in team meetings to discuss patient progress, treatment plans and goals.
Offered emotional support to family members of hospitalized patients.
Supported nursing staff members with various tasks as needed.
Phlebotomist
Quest Diagnostics
Baltimore, MD
02.2023 - 07.2023
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Maintained fully-stocked phlebotomy cart, carrier and station.
Identified patients using proper procedures prior to specimen collection.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Prepared and packaged specimens for courier transport.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Collected specimens for drug screens, paternity tests and alcohol tests.
Conducted various blood tests and updated results into paper and electronic charts.
Provided excellent customer service while interacting with patients.
Prepared specimens for transport to external laboratories.
Assisted in the training of new phlebotomists.
Maintained accurate records of collected specimens and test results.
Handled difficult draws, including pediatric, geriatric, and oncology patients.
Personal Caregiver
Avila Home Care
01.2025 - Current
Provided compassionate personal care and support to clients in daily activities.
Assisted clients with mobility, personal hygiene, and meal preparation.
Documented client progress and communicated changes in health to healthcare professionals.
Developed personalized care plans based on individual client needs and preferences.
Actively engaged clients in social activities to promote mental well-being and companionship.
Maintained clean, safe, and well-organized patient environment.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
Assisted patients with self-administered medications.
Documented vitals, behaviors, and medications in client medical records.
Kitchen Staff Member
Erickson Living At Oak Crest
10.2024 - Current
Maintained cleanliness of kitchen equipment and workstations to meet safety standards.
Assisted in inventory management by tracking supplies and notifying supervisors of shortages.
Collaborated with team members to streamline food preparation processes for efficiency.
Engaged with customers to ensure satisfaction and address dietary preferences or restrictions.
Monitored food storage temperatures to maintain freshness and prevent spoilage.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Collaborated with team members to ensure seamless coordination during peak service hours.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Some College (No Degree) - CERTIFIED MEDICAL TECHINICIAN