Lakeisha Romero
Houston,Tx
Summary
Professional Property Management expert ready to deliver outstanding results. Experienced with overseeing multiple properties, ensuring tenant satisfaction, and ensuring efficient operations. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
27
27
years of professional experience
Work History
Property Manager
Advantage Storage
12.2020 - 03.2026
- Managed daily operations of property, ensuring compliance with regulations and company policies.
- Developed and implemented marketing strategies to attract new tenants and increase occupancy rates.
- Coordinated maintenance requests and inspections to enhance tenant satisfaction and property condition.
- Cultivated strong relationships with tenants, addressing concerns promptly to maintain high retention rates.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Public Storage
04.2015 - 11.2020
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, significantly reducing late payments.
- Maintained original leases and renewal documents
Patient Care Provider
St.Nino
Stafford, TX
01.2014 - 03.2015
- Assisted patients with daily living activities, promoting comfort and dignity.
- Maintained cleanliness and organization of patient care areas to ensure safety.
- Supported medication administration under supervision, ensuring adherence to protocols.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
House Attendant
Rideoux Cleaning Services
Houston, TX
01.2008 - 01.2011
- Maintained cleanliness and sanitation standards in residential and commercial properties.
- Operated cleaning equipment, including vacuums, floor buffers, and lawn equipment.
- Collaborated with team members to ensure efficient workflow and timely project completion.
- Conducted thorough inspections to identify areas needing additional attention or maintenance.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Trained new employees on proper cleaning techniques and safety protocols.
Housekeeping (Homes & Businesses)
Two Girls and a Broom
Houston, TX
01.2005 - 01.2007
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Shift Leader
KFC
Houston, TX
01.2001 - 01.2005
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members on food safety and customer service protocols.
- Monitored inventory levels, facilitated restocking, and minimized waste.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Cashier
Fiesta
Missouri City, TX
05.1999 - 01.2001
- Process customer transactions efficiently using point-of-sale systems.
- Maintain accurate cash drawer and reconcile daily sales reports.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Assist in stocking merchandise and organizing displays to enhance store appearance.
Education
High School -
Hightower High School
Sugarland, TXSkills
- Great Customer Service Skills
- Unit Inventory
- Payroll
- Scheduling
- Training New Hires
- Rentals
- Reservation Management
- Sales Associate
- Auctions
Timeline
Property Manager
Advantage Storage
12.2020 - 03.2026
Property Manager
Public Storage
04.2015 - 11.2020
Patient Care Provider
St.Nino
01.2014 - 03.2015
House Attendant
Rideoux Cleaning Services
01.2008 - 01.2011
Housekeeping (Homes & Businesses)
Two Girls and a Broom
01.2005 - 01.2007
Shift Leader
KFC
01.2001 - 01.2005
Cashier
Fiesta
05.1999 - 01.2001
High School -
Hightower High School