LA KEISHA M. CALISTE
New Orleans,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Family Advocate
Total Community Action
New Orleans, LA
01.2018 - 03.2021
- Managed heavy caseload of Children and Families effectively through well-developed time management, organizational and task prioritization skills.
- Conducted eligibility interviews.
- Developed strength-based assessments with clients that described their goals and strengths.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Actively promoted parent involvement regarding students education.
- Participated in IFSP/ IEP meetings.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Collaborated with families to assist in growth, development and education to increase potential.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Identified available community resources and programs for families in need.
- Interviewed individuals and families to assess needs and provide informational resources.
- Reported child abuse in accordance with legal standards of mandatory reporters.
Mental Health Professional
Walker Family Services
New Orleans, LA
06.2015 - 08.2015
- Completed intake of new clients.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships.
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Performed client assessments and developed treatment plans.
Salon Manager
Anointed Hair Salon
New Orleans, LA
08.2010 - 06.2015
- Managed over 50 customer calls per day, set appointments, provided excellent customer service skills.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
Social Work Intern
Lake Area High School Social
New Orleans, LA
08.2013 - 05.2015
- Setup school meetings with students and parents to provide any support needed to family to ensure that student attend school daily
- Facilitated communications between home and school by involving families in educational process and assisted school staff understand underlying circumstances that may affect school performance.
- Worked in collaboration with NOPD to request subpoenas for students and their Parents/ Guardians that were frequently truant.
- Identified at-risk students, created detailed plans for specialized education and behavioral skills and communicated plans with parents and school staff.
- Facilitated support groups for domestic violence victims during lunch and after school hours.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Carried out day-day-day duties accurately and efficiently.
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Input daily attendance information into power school for students.
- Called parents and guardians to inquire about late or truant students.
- Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Master of Arts - Criminal Justice
Southern University At New Orleans
New Orleans, LA05.2018
Bachelor of Arts - Social Work
Southern University At New Orleans
New Orleans, LA05.2015
Skills
- Microsoft Office Suite
- Dependable and Responsible
- Attention to Detail
- Excellent Communication
- Analytical and Critical Thinking
- Building rapport
- Knowledge of juvenile justice system
- Confidential case documentation
- Compassionate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Family Advocate
Total Community Action
01.2018 - 03.2021
Mental Health Professional
Walker Family Services
06.2015 - 08.2015
Social Work Intern
Lake Area High School Social
08.2013 - 05.2015
Salon Manager
Anointed Hair Salon
08.2010 - 06.2015
Master of Arts - Criminal Justice
Southern University At New Orleans
Bachelor of Arts - Social Work
Southern University At New Orleans
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