Hardworking employee with patient/customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Server
THE NEST
New Orleans, LA
01.2024 - Current
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Processed payments using cash register accurately at the end of each transaction.
Provided excellent customer service by taking orders and serving drinks quickly and efficiently.
Stayed up-to-date on menu items, specialties, ingredients and preparation methods.
Restocked and cleaned counter and service stations throughout shifts.
Presented menus and answered questions regarding items.
Checked identification of customers to verify age requirements for alcoholic beverages.
Greeted customers in a friendly and professional manner.
Restocked glassware, ice, liquor and other supplies as needed.
Medical Assistant
inclusive care
2552 Williams Blvd, Kenner,La
10.2023 - Current
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Medical Assistant
Ochsner Medical Center
200 W Esplanade Ave, Kenner,LA
07.2022 - 10.2023
Prepared examination rooms for patient visits, including stocking supplies and ensuring equipment is functioning properly.
Assisted physicians with casting and splinting of fractures.
Changed dressings on wounds to prevent infection and check for healing.
Greeted patients, recorded vital signs, and collected medical histories prior to patient examinations.
Instructed patients on how to use crutches and other mobility aids safely and correctly.
Medical Assistant
Nelson Coleman correctional center
5061 LA-3127, Killona, LA 70057
02.2017 - 07.2023
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Prepared treatment rooms for patient examinations.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Changed dressings on wounds to prevent infection and check for healing.
Handled general office duties to support administrative staff during peak hours.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
Medical Certificate Diploma -
Blue Cliff College
Metairie, LA
10-2014
High School Diploma -
Bonnabel High School
Kenner, LA
05-2012
Skills
Patient care
Vital signs monitoring
Medication administration
Appointment scheduling
Team collaboration
Wound care
Equipment maintenance
Patient assessments
Lab equipment setup
Electrocardiography (EKG)
OB/GYN procedures
Procedure assistance
Customer service
Food safety
Collaboration with kitchen
Payment processing
Menu knowledge
Order processing
Time management
Communication skills
Teamwork
Timeline
Server
THE NEST
01.2024 - Current
Medical Assistant
inclusive care
10.2023 - Current
Medical Assistant
Ochsner Medical Center
07.2022 - 10.2023
Medical Assistant
Nelson Coleman correctional center
02.2017 - 07.2023
Medical Certificate Diploma -
Blue Cliff College
High School Diploma -
Bonnabel High School
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