Lakeithia Harris

• Contacted medical providers on behalf of clients to follow up on appointments.
• Built strong and trusting rapport with clients and loved ones.
• Advocated for disabled individuals to foster communication and self-expression and achieve goals.

• Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.

• Responded quickly and calmly in emergency situations.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

• Participated in fun group activities with patients to boost mood, improve overall memory, and

provide light entertainment.

• Cared for residents in assisted living facility and delivered high-quality support to meet needs.

• Assisted with one on one care for clients with more need of care.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and

equipment.

• Clean and sanitize all clinical and non clinical areas throughout hospital facility
• Demonstrated excellent customer service to team, patients and hospital visitors
• Knowledge of proper use of disinfectant and cleaning chemicals recommended by MSDS guidelines
• Inspected assigned areas for safety and cleanliness after completed tasks
• Safely operate and set up TRU D UVC disinfecting light
• Properly don and doffing of PPE before and exiting patient room
• Deposits regulated trash and infectious waste according to state regulations and facility policy
• Notify supervisor of broken or faulty equipment in patient rooms
• Refill all patient and area room supplies daily
• Expressed pleasant demeanor with patients, visitors and staff to ensure positive impression and compassionate care

• Greet and serve customers in taking orders, preparing food and drinks
• Communicate with guests regarding orders, complaints, or comments to provide excellent experience
• Perform personnel activities such as supervising and training employees
• Assembled food orders while maintaining portion control and quality
• Inspect restaurant food preparation work stations, eating areas, restrooms for cleanliness and safety according to OSHA guidelines and company policy
• Operated cash register, including accurate cash handling and credit card transactions
• Maintained high standards during high volume, fast paced operations

• Scheduled and confirmed appointments with clients using professional phone etiquette
• Prepared and filed documents as well as distribute to various parties
• Photocopied correspondence or printed materials
• Organized and updated weekly schedules and calendar operations
• Received incoming mail packages and other correspondences
• Greeted clients, answered general questions and directed to appropriate locations
• Managed office inventory by restocking supplies
• Provide information about establishment, such as location of office and service provided