LaKelya Godbolt
Prosper,TX
Summary
Results-driven professional with over 6 years of experience in mortgage loan documentation review, compliance and risk management, project and time management, communication, conflict resolution, integrative thinking skills, and quality control. Proficient in various applications including Tableau, AS 400, Excel, SharePoint, Visio, and Black Knight (Empower). Skilled in strategic planning and cross-functional collaboration to enhance efficiency.
Knowledgeable with solid background in coordinating and managing cross-functional teams. Successfully implemented initiatives that streamlined operations and enhanced team productivity. Demonstrated expertise in project management and communication, ensuring seamless execution of multifaceted tasks.
Overview
2021
2021
years of professional experience
Work History
Quality Assurance Sr. Coordinator
Capital One Auto Finance
- Audit contracts thoroughly through processes and procedures, to assist in providing accurate findings for peers
- Work with other departments to align with policies and procedures in ensuring that the company remains in compliance
- Analyze and review trends to assist in streamlining auditing process
Specialty Funding Analyst
Capital One Auto Finance
10.2018 - 11.2020
- Take inbound and make outbound calls to verify loan information before finalizing customer’s loan ensuring quality and first-class experience
- Communicate with dealership corporate offices to ensure that loans are finalized in a timely manner
- Assist peers in finalizing loans by completing a quality analysis check on assigned loans
Mortgage Processor
Wells Fargo Home Mortgage
11.2016 - 10.2018
- Process files in pipeline consisting of 90% builder files and 10% refinances and/or preapprovals
- Review and verify borrower’s income, credit report, employment histories, property appraisals and title insurance documentations while building an outstanding relationship with several builders (Ashton Homes, Beazer Homes, Grand Homes, and Toll Brothers)
- Average a total of 50 to 60 loans in pipeline with an average of 16 to 18 closings per month
Asset Preservation Coordinator
Mortgage Contracting Services
02.2015 - 11.2016
- Reviewed incoming work, prioritize, and contact appropriate resources when necessary; completed data entry transactions into PC while utilizing multiple systems
- Verified accuracy of bids submitted for proposal of maintained properties across the country; prepared, edit, scanned and distributed documents, notes, and entries to direct parties involved
- Monitored queue to ensure necessary property preservation work was completed for pre-foreclosure and post foreclosure/REO to convey the property to HUD
Loan Process Support Specialist
Wingspan
01.2012 - 12.2014
- Processed a portfolio of Conventional, FHA, VA, and USDA loans through SharePoint that were in default and imminent default with the intention of a loan modification
- Acknowledged the appropriate options for borrowers, whether the borrowers were operating in collections, repayment plans, special forbearance, modifications, short sales, and or foreclosure
- Maintained control of documents by documenting loan history, researching and/ or preparing documentation, while maintaining above average in quality and production and adhering to FNMA and FHLMC guidelines
Education
Associate’s degree - Concentration in Business Management
UNIVERSITY OF PHOENIX
DALLAS, TX08.2010
Skills
- Meeting facilitation
- Project assistance
- Database management
- Team collaboration
- Document management
- Stakeholder management
- Team leadership
- Staff development and training
- Problem-solving abilities
- Team building
- Conflict Resolution
Timeline
Specialty Funding Analyst
Capital One Auto Finance
10.2018 - 11.2020
Mortgage Processor
Wells Fargo Home Mortgage
11.2016 - 10.2018
Asset Preservation Coordinator
Mortgage Contracting Services
02.2015 - 11.2016
Loan Process Support Specialist
Wingspan
01.2012 - 12.2014
Quality Assurance Sr. Coordinator
Capital One Auto Finance
Associate’s degree - Concentration in Business Management
UNIVERSITY OF PHOENIX
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