Laken Roberts
Crossett,AR
Summary
Adept Licensed Cosmetologist with a proven track record of enhancing client satisfaction through personalized services and exceptional results. At Self-employed, mastered new hairstyling techniques and expanded service offerings, significantly boosting salon's reputation. Excelled in client consultations and active listening, ensuring tailored and effective beauty solutions. Demonstrated strong sales acumen and friendly communication, fostering lasting client relationships.
Overview
19
19
years of professional experience
Work History
Cosmetologist
Self-employed
01.2005 - 02.2024
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Education
High School Diploma -
Crossett High School
Crossett05-2003
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Scheduling appointments
- Clear Communication
- Hair Styling
- Client consultation
- Decision-Making
- Sales and Upselling
- Product and Service Explanations
- Hair conditioning and styling
- Sales expertise
Timeline
Cosmetologist
Self-employed
01.2005 - 02.2024
High School Diploma -
Crossett High School
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